Denmark SAP BTP Customer Success Strategy Advisor

1 week ago


Copenhagen, Copenhagen, Denmark SAP Danmark Full time

About SAP Danmark

SAP Danmark is committed to empowering businesses to reach their full potential by providing innovative solutions that drive growth and success. We believe in the importance of collaboration, creativity, and continuous learning in achieving this goal.

Job Overview:

The BTP Customer Success Partner Advisor will play a key role in driving SAP BTP adoption and consumption across EMEA. This position requires a strong understanding of digital transformation, technical architectures, and customer success principles.

Key Responsibilities:

  • Partner with customers to increase consumption of SAP BTP services and coordinate activities with the Account Team.
  • Analyze customer technical needs and execute consumption plans for assigned customers.
  • Provide recommendations and prepare customers to make the best use of the solution, aligned with SAP strategy and roadmap.
  • Be a voice of the customer to internal SAP stakeholders.
  • Work with various teams, including Cloud Success Services, Account Teams, Pre-sales, Product Management, Support, Services, and Partners.

Required Skills and Qualifications:

  • 3-4 years of experience in the IT industry, with backgrounds in software engineering, solution management, project/product management, implementation, pre-sales, technical customer engagement, customer success, proactive support services, and consulting.
  • Deep understanding of one or more areas of the SAP BTP portfolio, including extension and integration suite, cloud databases, data management, analytics cloud solutions.
  • Foundational knowledge of public cloud platforms and providers, with certifications in enterprise architecture a plus.
  • Great communication and presentation skills, with familiarity with design thinking methodology a plus.
  • Able to navigate complex organizational dynamics within SAP and externally with customers and partners.
  • Continuous learner, able to adapt to unique business and cultural practices of each region/country.
  • Customer-focused mindset, with a passion for learning new technologies and problem-solving.

Benefits and Culture:

SAP Danmark offers a collaborative, inclusive work environment that values diversity, creativity, and continuous learning. Benefits include competitive compensation, flexible working models, health and wellness programs, and opportunities for professional growth and development.



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