Salesforce Product Manager and Business Analysis Expert
8 hours ago
At Better Collective, we are always looking for talented individuals to join our team as a Salesforce Business Analyst. As a key member of our organization, you will play a vital role in managing the Salesforce product life cycle, conducting comprehensive business analysis, and collaborating with cross-functional teams.
Key Responsibilities
- Collaborate with stakeholders to define and prioritize the Salesforce product roadmap
- Act as a subject matter expert on Salesforce capabilities, identifying opportunities for innovation and improvement
- Manage the end-to-end product life cycle, including requirements gathering, design, development, testing, and deployment
- Conduct comprehensive analysis of business processes, identifying gaps, pain points, and areas for optimization across commercial and marketing ops and tech initiatives
- Translate business requirements into clear and actionable user stories, epics, and acceptance criteria
- Collaborate closely with development teams to ensure successful implementation and delivery of projects
- Foster strong relationships with key stakeholders, including sales, marketing, customer success, and IT teams
- Facilitate workshops and meetings to gather requirements, elicit feedback, and ensure alignment across teams
- Serve as a liaison between business users and technical teams, ensuring effective communication and understanding
- Develop and maintain data governance standards, ensuring accuracy, completeness, and consistency
- Design and deliver insightful reports and dashboards to provide stakeholders with actionable insights
- Continuously monitor data quality and provide recommendations for improvement
Requirements
- Completed or studying a Business Analyst qualification (e.g., IIBA or BCS)
- Minimum of 3 years of experience as a Business Analyst, Product Manager, or similar role
- Proven track record of successfully managing Salesforce projects, including customization and configuration
- Strong understanding of Agile methodologies, with experience working in Scrum or Kanban environments
- Agile Certification desired
- Exceptional knowledge of JIRA ticketing methodologies and processes
- Salesforce certifications (e.g., Salesforce Administrator, Salesforce Business Analyst) are highly desirable
- Familiarity with software development life cycle (SDLC) and experience working with development teams
Becoming Part of Our Team
- Join a dynamic and creative work environment where you can grow and develop your skills
- Work with a flat organizational structure and a professional yet casual atmosphere
- Enjoy flexible working hours and a healthy work-life balance
- Take advantage of great office perks and social events
- Collaborate with skilled, passionate, and fun colleagues who share your passion for innovation and excellence
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