Salesforce Solutions Architect
1 day ago
About the Role
We are seeking a highly skilled Salesforce Business Analyst to join our team at Better Collective. This is an exciting opportunity for someone who is passionate about driving innovation and optimising business processes through Salesforce.
Job Description
- This role will play a crucial part in managing the Salesforce product life cycle, conducting comprehensive business analysis, and collaborating with cross-functional teams.
- You will focus on ensuring data integrity and driving effective communication between business users and technical teams.
Salesforce Product Management:
- Collaborate with stakeholders to define and prioritise the Salesforce product roadmap.
- Act as the subject matter expert on Salesforce capabilities, identifying opportunities for innovation and improvement.
- Manage the end-to-end product life cycle, including requirements gathering, design, development, testing, and deployment.
Agile Business Analysis:
- Conduct comprehensive analysis of business processes, identifying gaps, pain points, and areas for optimisation across commercial and marketing ops and tech initiatives.
- Translate business requirements into clear and actionable user stories, epics, and acceptance criteria.
- Collaborate closely with development teams to ensure successful implementation and delivery of projects.
Cross-Functional Collaboration:
- Foster strong relationships with key stakeholders, including sales, marketing, customer success, and IT teams.
- Facilitate workshops and meetings to gather requirements, elicit feedback, and ensure alignment across teams.
- Serve as a liaison between business users and technical teams, ensuring effective communication and understanding.
Data Integrity and Reporting:
- Develop and maintain data governance standards, ensuring accuracy, completeness, and consistency.
- Design and deliver insightful reports and dashboards to provide stakeholders with actionable insights.
- Continuously monitor data quality and provide recommendations for improvement.
Requirements:
- A minimum of 3 years of experience as a Business Analyst, Product Manager, or similar role.
- Proven track record of successfully managing Salesforce projects, including customisation and configuration.
- Strong understanding of Agile methodologies, with experience working in Scrum or Kanban environments.
- Agile Certification desired.
- Exceptional knowledge of JIRA ticketing methodologies and processes.
- Salesforce certifications (e.g., Salesforce Administrator, Salesforce Business Analyst) are highly desirable.
- Familiarity with software development life cycle (SDLC) and experience working with development teams.
What We Offer:
- A competitive salary of approximately £55,000 - £65,000 per annum, depending on experience.
- An attractive benefits package, including flexible working hours, a varied everyday life, and many great office perks.
- The opportunity to work in a dynamic, creative, and fun environment with skilled, passionate, and fun colleagues.
- A flat organisational structure and plenty of room to grow and develop your skills.
About Us:
Better Collective is a fast-paced international business that values freedom with responsibility, a healthy work-life balance, and personal growth. If you thrive in a busy and vibrant environment, are eager to learn, and not afraid to ask questions and take on new challenges, we would love to hear from you
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