Customer Experience Champion

About UsTC Electronic, a subsidiary of Music Tribe, is a renowned Danish manufacturer of professional audio equipment. Founded in 1976, we've been dedicated to crafting innovative tools that empower musicians worldwide.Our MissionWe're committed to helping artists unlock their full potential by providing high-quality gear and exceptional customer...

About Flying Tiger CopenhagenFlying Tiger Copenhagen is a dynamic company founded on Scandinavian values. We strive to be unique, relevant, and engaging in everything we do.Job OverviewWe are seeking a Customer Experience Manager to join our team. This role will involve crafting compelling customer experiences through innovative email and membership...

We are on a mission to create sustainable, experience-rich travel that leaves a positive impact.Job Description:As a Destination Product Manager at Intrepid Experience, you will be responsible for crafting immersive, unique itineraries that showcase the best of your region. You'll source unforgettable experiences and work closely with local suppliers to...

Revolutionize the Global EV Charging ExperienceMonta ApS, a pioneering EV platform, is seeking a highly motivated Senior Strategic Customer Success Manager to join our dynamic and growing team. As a key member, you will be responsible for managing our industry-leading Strategic Partners with a focus across the DACH region.About the Role:We are looking for a...

About the RoleWe are seeking a highly skilled Fragrance Retail Education Manager to join our team in Copenhagen. As a key member of our Luxury Products Division, you will be responsible for elevating fragrance experiences and driving sales success.

About All GravyWe're transforming the employee experience in the Nordics and beyond, modernizing tools for frontline staff. Our innovative approach makes work easier, from getting paid to developing careers.We've grown significantly over the past half year and are looking to accelerate further. We partner with top brands like Q8, 7-Eleven, and Best Western...

About the RoleWe are seeking a highly skilled Customer Experience Lead to join our team at Dixa. This is a full-time, remote opportunity based in the USA.Job DescriptionThe Customer Experience Lead will play a key role in ensuring the satisfaction, retention, and success of our customers. As the primary point of contact, you will advocate for customer needs...

Flying Tiger Copenhagen is on the lookout for a Customer Retention Manager to lead our customer service team and develop data-driven strategies to reduce churn. The ideal candidate has at least 3 years of experience in Customer Service Management, preferably with experience working with Fresh Customer Service Suite and Shopify.About the Role:Lead Customer...

Bottle Hero, a revolutionary marketplace for wine and spirits, is seeking an experienced Customer Care Hero to join its team. As the first point of contact for customers across the globe, this role presents a unique opportunity to make a meaningful impact on customer satisfaction, lifetime value, and product adoption.About the RoleThis dynamic position...

We are seeking an exceptional Customer Experience Ambassador to join our team at KAYAK Cambridge, part of Booking Holdings. Located in Cambridge, MA, this role offers a unique opportunity to be part of a global network that includes OpenTable and KAYAK's portfolio of metasearch brands.About the Role:This is an exciting opportunity for a dedicated and...

About the RoleAt Roche Diagnostics A/S, we're seeking a highly skilled Customer Experience Partner to join our Commercial Team. As part of a collaborative environment, you'll work closely with hospital laboratories across Denmark, building and maintaining long-lasting customer relationships.Key Responsibilities:Act as the primary point-of-contact for lab...

Drive Loyalty and Engagement at ScaleWe're seeking a seasoned Account Director to lead our efforts in developing and implementing impactful loyalty programs across 30+ markets. With a strong background in customer loyalty principles and experience driving engagement and repeat business, you'll be the strategic force behind cultivating deeper brand...

As a leading travel search engine, KAYAK is at the forefront of helping people find their perfect flight, stay, rental car, cruise, or vacation package. With billions of queries across our platforms, we strive to deliver exceptional experiences for our customers. Our team in Cambridge, MA, plays a critical role in ensuring seamless interactions with...

About TwentyThreeWe are a fast-growing video marketing platform with over 1 million videos on our platform and millions of plays. Our team is passionate about delivering exceptional customer experiences and keenly interested in how video is changing the world.Job OverviewThis part-time role offers an opportunity to join our dynamic team as a Customer...

About the RoleWe are seeking a seasoned leader to drive our commercial agenda for Personal Customers Denmark. As the Head of Customer Engagement, you will be responsible for enhancing customer relevance and engagement across both existing and new customers.Key Responsibilities:Drive strategic planning and execution of the portfolio to meet Personal Customers...

Role OverviewThis Consumer Services Representative role is an exciting opportunity to join the KAYAK team in Cambridge, MA. As a key member of our customer support team, you will play a vital role in ensuring that our customers have a seamless and enjoyable experience with our travel search engine.

About the RoleWe are seeking a skilled Customer Experience Strategist to join our team in Copenhagen or London.This role is perfect for someone who thrives at the intersection of technology and business, with a passion for marketing technology and a genuine desire to make a difference for clients.

Customer Experience Lead Job OverviewWe are seeking a seasoned Experience Leader to spearhead customer delight initiatives and drive exceptional service standards in our Copenhagen store.About the RoleAs an Experience Leader, you will be responsible for creating engaging customer journeys, fostering a culture of excellence, and leading a team of Brand...

About the RoleAs a key member of our team, you will be responsible for developing and implementing data-driven customer experience strategies to drive engagement, loyalty, and lifetime value in your market.You will design and execute end-to-end scalable regular ad-hoc campaigns while leveraging automation and segmentation to build fully automated customer...

About FreetrailerFreetrailer is a fast-growing sharing economy platform with a strong presence in Scandinavia and Germany.We offer a convenient and flexible transportation solution to our customers, allowing them to rent trailers and e-bikes at various locations across the region.Our vision is to make sharing economy solutions easy, accessible, and free for...