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Bilingual Customer Support Specialist

1 week ago

Rudersdal Kommune, Denmark Tieto Denmark AS Full time

We are committed to delivering exceptional customer experiences at Tietoevry Banking. As a Bilingual Customer Support Specialist, you will play a critical role in achieving this goal by providing high-quality service to our customers.

Our team is made up of talented professionals who share a passion for delivering excellent results. If you are a motivated and dedicated individual who is looking for a new challenge, we encourage you to apply for this exciting opportunity.

Responsibilities:

  • Handle incoming calls from customers and provide high-quality service.
  • Making follow-up calls on submitted cases.
  • Registering all incoming cases in various systems.
  • Resolving incoming cases based on the situation.
  • Providing top-level service and customer interaction to ensure the best solution for the customer's situation.

Requirements:

  • Fleuent in Finnish, Swedish, and English.
  • Previous experience in a customer service role.
  • Good computer skills.
  • Service-minded.