Customer Engagement Specialist

4 days ago


Middelfart Kommune, Denmark Tata Consultancy Services Full time

At Tata Consultancy Services, we are seeking a skilled Customer Engagement Specialist to join our team. This individual will be responsible for managing customer engagement and working closely with stakeholders to deliver value-based growth for the organization.

About the Role

The successful candidate will have experience in relationship management, stakeholder management, delivery, and vendor management. They will also have excellent communication and analytical skills, with the ability to work independently and as part of a team.

  • Manage end-to-end deliverables related to an engagement including engagement planning, financial planning, and getting involved in planning and execution.
  • Manage, update & keep track of engagement progress, finances, and spend to report the same to relevant stakeholders on a regular basis.
  • Vendor management – Work on other vendors in the ecosystem to deliver value to the Customer.
  • Financial planning – Drive the annual planning/budgeting exercise with inputs from relevant stakeholders.
  • Risk/dependency assessment – Identify and assess the risks/dependencies associated with a program to ensure their mitigation strategies are effective.

We offer a competitive salary and benefits package, including a comprehensive training program, opportunities for career growth and development, and a dynamic and inclusive work environment.



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