Senior Grid Support Specialist

1 month ago


København Huse, Denmark MatchMaker AS Full time
Job Overview

We are seeking an experienced Technical Support Engineer to join our team in Denmark. As a Senior Grid Support Specialist, you will be responsible for providing technical support to Scandinavian customers and the sales organization.

About the Role

In this exciting opportunity, you will have the chance to work with a leading global provider of integrated energy management solutions. Your main focus area will be to support the Scandinavian (DK/SE/NO) customers and the sales organization at technical, support, and logistic issues.

You will be working closely with our Nordic Country Manager to ensure that our customers receive the best possible service. If you have experience as a Technical Support Engineer and are looking for a new challenge, we encourage you to apply.

Key Responsibilities
  • Provide technical support to Scandinavian customers and the sales organization
  • Work closely with the Nordic Country Manager to ensure customer satisfaction
  • Solve complex technical issues related to grid support
  • Collaborate with cross-functional teams to resolve customer complaints
Requirements

To be successful in this role, you will need:

  • A strong background in technical support and customer service
  • Experience working with energy management solutions
  • Excellent communication and problem-solving skills
  • The ability to work in a fast-paced environment and prioritize tasks effectively
What We Offer

In return for your hard work and dedication, we offer:

  • A competitive salary: approximately $80,000 - $100,000 per year
  • A comprehensive benefits package, including health insurance and retirement plans
  • Ongoing training and development opportunities to help you grow in your career
  • A dynamic and supportive work environment with a passionate team
About Us

Landis+Gyr is a leading global provider of integrated energy management solutions. Our innovative portfolio of software, services, and intelligent sensor technology helps utilities and consumers reduce energy consumption and lower their carbon footprint. With over 7,800 employees across five continents, we are committed to delivering empowering analytics for smart grid and infrastructure management.



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