Senior CRM Specialist
20 hours ago
Achieve Operational Excellence
We're seeking a Senior Salesforce Administrator to join our fast-paced CRM & Operations team at Mynewsdesk. In this role, you'll play a key part in shaping our operational focus and driving success through effective data management and process improvement.
About You
You'll be responsible for maintaining the integrity of our CRM data, managing user access, refining system customizations, and automating workflows to boost efficiency. With your expertise, we'll stay ahead of the curve and leverage the latest Salesforce features to drive business growth.
Key Responsibilities
- Develop and implement efficient workflows to automate tasks and improve productivity.
- Analyse data to identify areas for improvement and develop actionable recommendations.
- Leverage your expertise in Salesforce to inform business decisions and drive growth.
Requirements
- At least 5 years of experience as a CRM administrator in the Salesforce environment.
- Minimum certification requirements: Salesforce Certified Administrator.
- Additional certifications such as Salesforce Certified Advanced Administrator or Sales Cloud Certification are beneficial.
- Excellent understanding of CRM principles, practices, strategies, and technologies.
- Strong analytical skills and experience in generating CRM reports that influence strategic decisions.
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