Customer Experience Specialist

2 weeks ago


Copenhagen, Copenhagen, Denmark The HubDanske Bank Full time

Hos The Hub/Danske Bank søger vi en Customer Experience Specialist, som kan hjælpe vores kunder med at få den bedste oplevelse.

Vores team er ansvarlig for at sikre, at kunderne får den bedste service, når de kontakte os på alle vores kanaler. Vi søger en person, der kan være med til at udvikle vores kundeservice- og salgsteam samt formidle feedback fra kunderne til hele organisationen.

Vi ser efter en person, der har et mindset, hvor kunden altid er i fokus og kan arbejde selvstændigt med ansvar for sine opgaver. Du skal være god til at tale og skrive dansk, og det er et plus at du taler engelsk godt også.

I rollen vil du blandt andet:

  • Sikre, at kunderne får den bedste service
  • Bidrage til udviklingen af vores kundeservice- og salgsteam


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