Customer Engagement Manager

2 days ago


Copenhagen, Copenhagen, Denmark Merck Gruppe Full time

**Key Responsibilities:**

As a Therapeutic Area Specialist with Merck Gruppe, your primary responsibility will be to engage with healthcare professionals about our Neurology & Immunology portfolio.

You will lead customer interactions and coordinate with internal resources to ensure seamless customer engagement.

This role requires you to work closely with Medical Science Experts and utilize systematic account planning to achieve strategic objectives.

You will have the opportunity to incorporate remote engagements alongside face-to-face interactions, allowing for a flexible approach to customer outreach.

  • Develop and implement effective strategies to drive customer engagement and loyalty.
  • Work collaboratively with cross-functional teams, including medical affairs, to achieve business objectives.
  • Cultivate strong relationships with healthcare professionals to promote our Neurology & Immunology portfolio.
  • Utilize data and insights to inform decision-making and drive business growth.
  • Stay up-to-date with industry trends and developments to maintain a competitive edge.
  • Travel within Denmark as needed to support customer engagement and business development.


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