Customer Retention Manager

About the JobThe Customer Retention Manager is a critical role within our organization, responsible for ensuring our clients achieve their goals and objectives.Key Responsibilities:Act as primary point of contact for DK customers, understanding their needs and providing proactive solutions.Become an expert in our Product, leveraging customer insights to...

Flying Tiger Copenhagen is on the lookout for a seasoned Customer Retention Expert to join our team. As a key member of our customer service department, you will be responsible for leading our internal Customer Service team while also managing an external customer service function.

About This Role:Customer Champion: Lead our internal Customer Service team and manage an external customer service function, ensuring seamless performance-driven interactions with customers.Data-Driven Strategies: Plan and execute data-driven initiatives to reduce churn, focusing on customer-first solutions that drive loyalty and retention.Key Performance...

About the RoleAs an Account Manager at DUO, you'll be responsible for managing customer relationships, driving sales & upselling, ensuring smooth service delivery, and maintaining account retention.The ideal candidate will have excellent interpersonal skills, be proactive, solution-oriented, and focused on customer needs.Requirements:Fluent in English &...

Job DescriptionWe are seeking an experienced Customer Success Manager to join our team in Copenhagen, Denmark. As the primary point of contact for our Norwegian customer portfolio, you will be responsible for driving retention, minimizing churn, and maximizing growth within this market.About the RoleAnalyze market trends and customer behavior to identify...

About the RoleWe are seeking a seasoned Customer Relationship Manager Lead to join our Country Manager team in Copenhagen. As a key member of our organization, you will be responsible for developing and executing strategic CRM programs aimed at enhancing customer relationships, driving revenue growth, and maximizing customer lifetime value.Main...

At Templafy, we're the next gen document generation platform that automates all document creation across organizations. Our platform eliminates manual document work allowing companies to drive governance, efficiency and ultimately business results. Templafy supports millions of users and enables over 800 enterprise customers such as KPMG, IKEA, BDO and...

OverviewTrustpilot is committed to building trust and transparency through reviews. Our vision is to be the universal symbol of trust, bringing consumers and businesses together. We're expanding our team in Copenhagen and looking for a Customer Success Manager to join our Head office.Key ResponsibilitiesTake ownership of the entire Norwegian customer...

Copenhagen About us: Templafy is the next gen document generation platform that automates all document creation across organizations. Our platform eliminates manual document work allowing companies to drive governance, efficiency and ultimately business results. Templafy supports millions of users and enables over 800 enterprise customers such as KPMG,...

Job DescriptionAs a Product Led Sales Manager, you will lead our sales efforts, focusing on growing our B2B customer base. Your responsibilities will include:Managing our pipeline and deriving insights to inform data-driven decisionsProviding feedback and guidance to product development teams to optimize our offeringsEncouraging account expansions by helping...

Job DescriptionAs a Digital Project Manager, you will be responsible for developing marketing automation projects that support our business goals. You will design, plan, and ensure the implementation of digital initiatives such as retention programs, product launch activation, and digital sales initiatives. Your primary responsibilities include:Developing...

Our vision is to be the universal symbol of trust, bringing consumers and businesses together through reviews. We are well on our way — but there's still an exciting journey ahead. Join us at the heart of trust. Overview We are part of an exploding industry where we have conquered the global market and we're now growing our team in Copenhagen. We are...

remember your preferences (such as language);monitor the general performance of our visitors' experience when on our website - this information then allows us to improve the usability of our website for you and all our other visitors;store essential information to allow you to register and/or login to our site;allow you to share any of our website's pages...

Join our team at Conference Manager, a leading provider of registration and event management solutions in ScandinaviaWe are looking for a highly motivated Sales Development Representative to join our team in Denmark.Your role will be to:Contact and engage with potential customers via phone, email, and social media.Identify and navigate gatekeepers to reach...

Your Responsibilities:Act as primary contact for designated accounts, fostering strong relationships across all levelsUnderstand each customer's unique objectives, challenges, and requirements, aligning Sitecore solutions accordinglyProactively identify opportunities for upselling, cross-selling, and contract renewals to drive revenue growthCollaborate...

Our vision at Trustpilot A/S is to be the universal symbol of trust, bringing consumers and businesses together through reviews.We're well on our way — but there's still an exciting journey ahead. We're looking for a Customer Success Manager to join our Account Management function in Copenhagen.The role plays a crucial part in Trustpilot's commitment to...

Pandora A/S is seeking an experienced VP of Customer Experience to lead the development of global Digital Customer Experience and drive business growth through exceptional customer engagement. As a key member of the executive team, you will be responsible for developing and executing a comprehensive digital marketing strategy that enhances the company's...

Trustpilot Copenhagen, Capital Region of Denmark, DenmarkCustomer Success Manager - Core, NorwayTrustpilot Copenhagen, Capital Region of Denmark, Denmark3 days ago Be among the first 25 applicantsOur vision is to be the universal symbol of trust, bringing consumers and businesses together through reviews. We are well on our way—but there's still an...

Customer Data Privacy Coordinator Your Role Leading, documenting, and improving the Data Subject Rights (DSR) process:Managing the DSR operating model and processes in close collaboration with DSR agents based in Warsaw, PL. Documenting and securing alignment across stakeholders. Ensuring adherence to service-level agreements (SLA) on DSR requests....

About the JobMouseflow is seeking a talented Digital Customer Success Manager to join our fast-growing SaaS company. As a key member of our Customer Success team, you will play a critical role in supporting and growing our customer base through innovative engagement strategies.The successful candidate will have a strong background in customer success,...