DACH Renewal Specialist

3 days ago


Copenhagen, Copenhagen, Denmark Trustpilot Full time

We're hiring a DACH Renewal Specialist to join our Customer Success team in Copenhagen. As a key member of our team, you'll be responsible for the retention of small business customers from the DACH markets.

Your primary focus will be on maintaining and securing renewal rates, managing contract renewals, and identifying growth opportunities. You'll work closely with our clients to understand their needs and develop strategies to drive growth within your portfolio.

We're proud to be one of the most viewed websites in the world, and our customers partner with us to improve their online presence. As a DACH Renewal Specialist, you'll contribute to building a healthy customer portfolio with low churn rates.

Key Responsibilities:
  • Maintain and secure renewal rates of clients from the DACH markets
  • Manage and administer a portfolio of contract renewals for 300+ clients
  • Identify growth opportunities and deal with inbound enquiries from your portfolio

We have a comprehensive health package, pension, and access to LinkedIn Learning and Blinkist for your professional development.



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