Chief Trust and Safety Officer
3 days ago
We are seeking a highly skilled Chief Trust and Safety Officer to join our team at Wolt.
About the RoleThis is a unique opportunity to drive the development and execution of comprehensive strategies, policies, and initiatives that enhance safety and trust across our entire ecosystem.
Your Responsibilities- Design and build a Global Trust and Safety Team to elevate Wolt's trust and safety standards
- Develop, launch, and evangelize Wolt policies that guide the behavior of customers, courier partners, and merchants
- Establish new global processes to ensure policy implementation and escalation of sensitive incidents
- Collaborate with analytics, legal, and other functions to build a data architecture supporting Trust and Safety incident analysis
- Identify, scope, and execute incident reduction and prevention strategies to keep all platform users safe
- Discover areas for proactive actions to improve the experience of customers, courier partners, and merchants
- 5-10 years of expertise in safety, compliance, legal, or operations management, including 3 years of people management experience
- Strong analytical and problem-solving skills with data insights and strategic recommendations
- Experience in building out and scaling new business processes, teams, and functions
- Excellent communication and motivational skills for various stakeholders, including country teams, global functional teams, and leadership
- Willingness to work from one of our global hubs (Helsinki, Berlin, Copenhagen) with occasional travel
- Ability to work and communicate effectively in English
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Chief Trust and Safety Officer
2 weeks ago
Copenhagen, Copenhagen, Denmark Wolt Full timeKey ResponsibilitiesThe Head of Global Trust and Safety will be responsible for developing and executing comprehensive strategies, policies, and initiatives to enhance safety and trust across the Wolt ecosystem. This includes reducing trust and safety incidents, creating policies on platform operations, identifying root causes, and driving initiatives to...
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Global Trust and Safety Strategist
1 week ago
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Global Trust and Safety Strategist
1 day ago
Copenhagen, Copenhagen, Denmark Wolt Full timeJob DescriptionWe are seeking an experienced professional to join our team as a Global Trust and Safety Strategist. This is a key role in ensuring the safety and trust of our users, partners, and employees.About the RoleThe successful candidate will be responsible for developing and implementing strategies to enhance safety and trust across our ecosystem....
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Global Trust and Safety Leader
3 weeks ago
Copenhagen, Copenhagen, Denmark Wolt Full timeRole OverviewWolt is seeking a seasoned professional to lead its Global Trust and Safety team. As the Head of Trust and Safety, you will be responsible for developing and executing comprehensive strategies to enhance safety and trust across our entire ecosystem.Key ResponsibilitiesDesign and build a Global Trust and Safety Team that collaborates with other...
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Global Trust and Safety Leader
4 weeks ago
Copenhagen, Copenhagen, Denmark Wolt Full timeRole OverviewWolt is seeking a seasoned professional to lead its Global Trust and Safety team. As the Head of Trust and Safety, you will be responsible for developing and executing comprehensive strategies, policies, and initiatives that enhance safety and trust across our entire ecosystem.Key ResponsibilitiesDesign and build a Global Trust and Safety Team...
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Global Trust and Safety Strategist
3 weeks ago
Copenhagen, Copenhagen, Denmark Wolt Full timeRole OverviewWolt is seeking a seasoned professional to lead its Global Trust and Safety team. As the Head of Global Trust and Safety, you will be responsible for developing and executing comprehensive strategies, policies, and initiatives that enhance safety and trust across our entire ecosystem.Key ResponsibilitiesDesign and build a Global Trust and Safety...
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Global Trust and Safety Director
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Global Trust and Safety Leader
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Global Trust and Safety Leader
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Global Trust and Safety Strategist
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