Cloud Services Technical Manager
5 days ago
As a key member of the AWS Global Support team, you will have the opportunity to work with leading companies and help them achieve their business goals through best-in-class technical support. You will be responsible for crafting and executing strategies to drive customer adoption and use of AWS services, including EC2, S3, DynamoDB & RDS databases, Lambda, CloudFront CDN, IoT, and many more.
About the RoleThe ideal candidate will have 3+ years of technical engineering experience and a strong understanding of operational parameters and troubleshooting for one or more of the following: Compute / Storage / Networking / CDN / Databases / DevOps / Big Data and Analytics / Security / Applications Development in a distributed systems environment.
**Key Responsibilities:**
- Crafting and executing strategies to drive customer adoption and use of AWS services
- Providing advocacy and strategic technical guidance to customers
- Developing close relationships with customers to understand their business/operational needs and technical challenges
BASIC QUALIFICATIONS:
3+ years of technical engineering experience
Experience in operational parameters and troubleshooting for one (1) of the following: Compute / Storage / Networking / CDN / Databases / DevOps / Big Data and Analytics / Security / Applications Development in a distributed systems environment
Bachelor's Degree in Computer Science/Math/related discipline required, OR 5 years of equivalent work experience
PREFERRED QUALIFICATIONS:
Preferred language: Flemish, French, English
AWS is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build.
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