Finnish Speaking Customer Service Representative

1 month ago


Rudersdal Kommune, Denmark Tieto Denmark AS Full time
About the Role

We are seeking a highly skilled and customer-focused Finnish speaking Customer Consultant to join our team at Tietoevry Banking. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers, handling incoming calls, and resolving customer inquiries in a timely and professional manner.

Key Responsibilities
  • Handle incoming calls from customers, providing high-quality service and resolving customer inquiries.
  • Make follow-up calls to ensure customer satisfaction and resolve any outstanding issues.
  • Register all incoming cases in various systems and maintain accurate records.
  • Work collaboratively with colleagues to ensure seamless customer support.
  • Develop and maintain good relationships with customers, providing personalized service and support.
Requirements
  • Fluent spoken and written Finnish, Swedish, and English.
  • Previous experience in a customer service role, preferably in a call center environment.
  • High school diploma or equivalent.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
What We Offer

We offer a dynamic and supportive work environment, opportunities for professional growth and development, and a competitive compensation package. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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