AWS Cloud Solutions Expert

2 weeks ago


Copenhagen, Copenhagen, Denmark Amazon Full time
Senior Customer Solutions Manager, AGS EMEA, Europe North, CSM

As a Cloud Solutions Expert at Amazon, you will be responsible for guiding customers through their multi-year cloud journey. Your role will ensure seamless collaboration between AWS teams to deliver exceptional customer outcomes.

You will be a critical strategic partner to our customers, leveraging your experience in large-scale transformations to help them navigate their cloud adoption stages. This involves guiding customers through operational, educational, and governance aspects of a successful cloud journey.

Key responsibilities include interfacing with customer and AWS senior leadership, driving collaboration between core account groups, and planning major workload migrations. You will translate strategic initiatives into executable actions, working backwards from customer key milestones.

At Amazon, you are encouraged to think big, invent, and take ownership of customer challenges. You will bring the best of AWS/Amazon to our customers, proactively helping solve their challenges through new ideas, tools, and mechanisms.

**Key Qualifications**

• Experience leading complex, large-scale IT/digital/business transformation programs
• Senior customer-facing role experience
• Superior written and verbal communication skills
• Strong organizational and troubleshooting skills

**Preferred Qualifications**

• Direct experience implementing AWS/cloud services
• Robust understanding of key technology and market trends
• PMP and/or SCRUM/Agile, SAFe certified
• Deep understanding of industries: Financial Services, Retail, Manufacturing, Media & Entertainment, Games, Healthcare & Lifesciences



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