Technical Application Support Professional

24 hours ago


Ballerup, Ballerup Kommune, Denmark Nets AS Full time
Job Overview

eID Solutions, part of the Nets Nexi Group – the European PayTech, is at the forefront of creating secure identity solutions and new innovative services of tomorrow leveraging modern technology.

We empower both private and public sectors to deliver fast, secure, and compliant digital services to their users through our state-of-the-art solutions.

We are the trusted supplier of the Danish national ID infrastructures MitID and NemLog-in and we are currently expanding internationally through strategic relationships with banks, merchants, and the public sector.

Key Responsibilities:
  • Deliver expert technical support for microservices-based applications.
  • Collaborate seamlessly with end-user support and development teams to ensure timely technical resolutions.
  • Exercise comprehensive ownership for assigned cases.
  • Troubleshoot and analyze existing cases to uncover trends and patterns.
Requirements

Fluency in Danish and English is a must for written and oral communication.

Hands-on experience in Java, .Net, or C#.

Familiarity with Oracle DB, SQL queries, and everyday operating systems like Windows and Linux.

Experience supporting mobile or web applications.

Able to thrive in a busy, fast-paced environment and keep a level head during peak hours.

Strong will to find solutions/workarounds for incidents/issues quickly.

Self-driven with a proactive attitude.

Excellent communication and cross-functional collaboration skills.



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