Technical Support Specialist

3 days ago


Copenhagen, Copenhagen, Denmark Tech Domain Full time
Technical Support Specialist

We are seeking an onsite technical support specialist to provide contractual services as a freelancer. Tasks will be dispatched based on your area, and you will have the flexibility to choose your availability (weekdays, weekends).

The role involves providing level 1 and level 2 IT/networking support for desktop issues, server hardware installation and replacement, and on-site assistance for remote support. Proficiency in system administration, customer service, incident management, and support for various applications on Windows platforms is essential.

Required Skills and Qualifications:
  • Expertise in system administration, customer service, incident management, and support for various third-party applications on Windows platforms.
  • Professionally trained and certified in IT infrastructure library and Windows server administration.
  • Familiarity with DHCP, DNS, IP addressing, wireless LAN configuration, Ethernet desktop setup, and subnetting.
  • Technical troubleshooting experience with different OS such as iOS, Android, Windows, and Blackberry devices.
Employment Type:

Contract

Seniority Level:

Entry Level

Industry:

IT Services and Consulting



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