Technical Support Specialist
3 days ago
At RSGROUP, we're seeking a talented Technical Support Engineer to join our team in Copenhagen. As a key member of our Customer Services department, you'll play a vital role in providing expert technical guidance to our customers across Scandinavia.
You'll be the go-to expert for our customers, offering high-quality technical advice through phone, email, and live chat. Your strong relationships with suppliers, the RS Pro team, and product managers in the UK will ensure you stay informed and equipped to support both customers and colleagues.
As a driving force behind RS Pro's growth, you'll share your expertise with the technical and sales teams, enhancing their knowledge and capabilities. Contributing to our vision of becoming the 'First Choice' for customers, you'll engage in new initiatives, whether in sales, marketing, or other strategic activities.
Key Responsibilities:
- Provide exceptional technical support to customers across Scandinavia
- Build strong relationships with suppliers, RS Pro team, and product managers in the UK
- Drive the growth of RS Pro by sharing expertise with technical and sales teams
- Contribute to new initiatives in sales, marketing, or other strategic activities
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