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Account Manager

2 weeks ago

Copenhagen, Copenhagen, Denmark Wolt Full time
About Wolt

At Wolt, we are shaping the future of food delivery and beyond. Our vision is to create a seamless and enjoyable experience for both customers and restaurant partners. We strive to be at the forefront of innovation, leveraging cutting-edge technology to drive growth and customer satisfaction.

We are now expanding our B2B offerings, aiming to become a leading provider of wholesale solutions for businesses across Denmark. This new business line will enable companies to access a wide range of products and services through our platform, streamlining their supply chain operations.

As an Account Manager for Wolt's B2B Wholesale, you will play a critical role in building and maintaining relationships with our business partners. Your primary responsibility will be to ensure customer satisfaction, retention, and revenue growth. You will work closely with internal teams to deliver customer feedback and market needs, driving business growth and expansion.

Key Responsibilities
  • Portfolio Management: Manage and grow relationships with a portfolio of B2B customers, ensuring their satisfaction with Wolt's services.
  • Performance Growth: Analyze customer buying behaviors and develop tailored solutions to drive revenue growth.
  • Relationship Building: Establish strong, collaborative relationships with partners, conducting regular satisfaction checks.
  • Strategic Focus: Identify high-potential partnerships and invest in their development to maximize growth opportunities.