Service Delivery Expert

2 days ago


Copenhagen, Copenhagen, Denmark TwentyThree Part time
Key Responsibilities

Serving as the Primary Point of Contact:

  • Provide responsive and effective customer support via email, phone, and live chat
  • Onboard new clients and assist them in setting up their accounts
  • Troubleshoot technical issues and provide timely resolutions

Offering Tailored Recommendations:

  • Understand clients' needs and requirements
  • Offer recommendations to maximize their experience and value with our platform

Communicating Updates and Enhancements:

  • Proactively communicate updates, new features, and enhancements to clients
  • Ensure clients are up-to-date with the latest developments

Conducting Training Sessions:

  • Conduct training sessions and webinars to educate clients on best practices
  • Optimize clients' usage of our platform

This role requires a strong understanding of digital marketing, excellent communication skills, and the ability to work effectively in a global context.



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