Global Customer Retention Specialist

Flying Tiger Copenhagen is on the lookout for a seasoned Customer Retention Expert to join our team. As a key member of our customer service department, you will be responsible for leading our internal Customer Service team while also managing an external customer service function.

About the JobThe Customer Retention Manager is a critical role within our organization, responsible for ensuring our clients achieve their goals and objectives.Key Responsibilities:Act as primary point of contact for DK customers, understanding their needs and providing proactive solutions.Become an expert in our Product, leveraging customer insights to...

Key ResponsibilitiesWe are seeking a Business Retention Specialist to join our team. In this role, you will be responsible for maintaining and securing renewal rates of clients from the Benelux markets.What We OfferA competitive compensation package and bonus structure.A range of flexible working options to suit your needs.Opportunities for professional...

We're not just another retailer—we're definitely the most fun retailer. Whether our customers are shopping in-store or clicking through our e-commerce site, we're all about delivering a customer experience that keeps them coming back for more. We're on the lookout for someone who's ready to dive into the data, make meaningful connections, and keep our...

Key ResponsibilitiesThe Client Retention Manager will be responsible for serving as the voice of the customer within the organization, advocating for their needs, requirements, and feedback.You will work closely with internal teams to address customer concerns and deliver solutions.Proactively monitor customer health and engagement, identifying potential...

About This Role:Customer Champion: Lead our internal Customer Service team and manage an external customer service function, ensuring seamless performance-driven interactions with customers.Data-Driven Strategies: Plan and execute data-driven initiatives to reduce churn, focusing on customer-first solutions that drive loyalty and retention.Key Performance...

Key ResponsibilitiesBuild strong partnerships across the organisation to deliver exceptional HR service to our people managers and employeesSupport people managers across all stages of our employees' life cycle, with a particular focus on recruitment, onboarding, and exitingAccountable for the roll out of the annual performance management process (PDP) and...

Company OverviewTemplafy is a rapidly growing company that specializes in document generation and automation. Our platform enables organizations to streamline their document creation process, reducing manual work and increasing efficiency. With a strong presence in the market, we support over 800 enterprise customers worldwide, including industry leaders...

Pandora A/S is seeking an experienced VP of Customer Experience to lead the development of global Digital Customer Experience and drive business growth through exceptional customer engagement. As a key member of the executive team, you will be responsible for developing and executing a comprehensive digital marketing strategy that enhances the company's...

About the Role: As a Senior Customer Success Manager at Templafy, you will be responsible for developing and executing strategies to drive growth and retention across our global customer base. This will involve working closely with cross-functional teams to identify opportunities for expansion and providing tailored solutions to meet the evolving needs of...

Leverage your expertise in customer engagement and loyalty to drive business growth at PARETO SECURITIES AS. As a CRM Specialist, you will play a pivotal role in shaping our direct-to-consumer (DTC) CRM strategy.About the RoleThis is an exciting opportunity to enhance customer experiences and drive loyalty in a rapidly growing company. Your primary...

About the RoleThe Customer Success Strategist will play a key role in ensuring the satisfaction, retention, and success of Dixa's customers portfolio.You will serve as the primary point of contact for our clients, advocating for their needs within the organization and fostering long-term relationships.Your goal will be to drive customer loyalty, maximize...

About the JobMouseflow is seeking a talented Digital Customer Success Manager to join our fast-growing SaaS company. As a key member of our Customer Success team, you will play a critical role in supporting and growing our customer base through innovative engagement strategies.The successful candidate will have a strong background in customer success,...

We are an innovative company that values collaboration and continuous learning.Career Opportunities: Senior Specialist for Customer Support Requests and Stakeholder ManagementJoin us in our pursuit of excellence as a Global Customer Experience Lead.You will lead the Customer Support Request area, develop and implement process improvements, and collaborate...

About the JobWe are looking for a highly skilled and experienced Marketing and Communications Specialist (Maternity Cover) to join our team at RelyOn (Global). As a key member of our Global Marketing team, you will play a crucial role in developing and executing marketing campaigns, working closely with regional teams and internal stakeholders.Your...

Pandora A/S is seeking a seasoned Global Digital Marketing Strategist to drive the company's digital marketing efforts and elevate its brand presence globally. As a key member of the executive team, you will develop and execute a comprehensive digital marketing strategy to enhance the company's global brand penetration, drive customer engagement, and...

Fastansættelse hos vores kunde danmark Startdato: så hurtigt som muligt Referencenummer: 772784/1 Om virksomheden Founded in 2000, GANNI is a Danish fashion company. It is recognizable by its unique and laid-back style. Formerly, a niche Danish cashmere label, GANNI turned into a cult favorite brand. It is a social-media-driven company that is known to...

We're looking for a highly skilled Senior Customer Success Manager to join our team! As a key member of our Customer Success department, you will be responsible for driving growth and retention across our portfolio of global enterprise customers. With a strong focus on delivering exceptional customer experiences, you will work closely with internal...

About VML MAP We are a global network that encompasses more than 30,000 employees across 150+ offices in 60+ markets, each contributing to a culture that values connection, belonging, and the power of differences. As a result, we foster an all-inclusive work environment that is both rewarding and career-forward. The Opportunity You will lead a dedicated team...

Overview of the RoleWe are seeking an Account Growth Specialist to join our team. In this role, you will play a crucial part in ensuring our clients' success and satisfaction with our product.About the Position:As a key member of our customer success team, you will be responsible for building and maintaining strong relationships with our clients.You will...