Customer Success Strategist

1 week ago


Copenhagen, Copenhagen, Denmark Trustpilot AS Full time
About the Role
As a Customer Success Strategist, you will be responsible for ensuring the satisfaction and adoption of Trustpilot's products among our French-based customers. This involves developing long-term relationships, understanding their business objectives, and providing a premium experience by conveying best practice examples that drive ROI.

Key Responsibilities:
  • Establish strong relationships with all our French customers to ensure overall satisfaction with Trustpilot's products.
  • Act as a trusted advisor, advocating client needs back to Trustpilot's internal support, product, engineering, and sales teams.
  • SUCCESSFULLY onboard clients and ensure they fully utilise their paid subscription.


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