Service Cloud Account Executive

3 weeks ago

Copenhagen, Copenhagen, Denmark Salesforce, Inc. Full time

About Salesforce Service Cloud

Salesforce Service Cloud is a cloud-based customer service application that enables businesses to improve customer service efficiency across channels by creating a single view of a customer's activity and using tools for field service, web chat, CTI, and social customer service. This helps make customer service frictionless and improves customer satisfaction scores while reducing costs.

Role Description:

Salesforce is looking for a talented individual with great energy, leadership, and initiative to drive awareness for the fastest growing application Salesforce, the Service Cloud. The Account Executive role focuses on the Salesforce Service & Support and Call Center Application and the Field Service Management solutions. The Account Executive will formulate and execute a Service Cloud sales strategy, drive revenue growth by penetrating the current customer base, and develop new customers in the Commercial space.

Your Impact:

You will work closely with current and prospective customers as a trusted advisor to understand their unique company challenges and goals. You will consult with customers on the Salesforce Service Cloud to evangelize solutions that will help them reach their business goals and blaze new trails within their organizations. Solutions include Service Cloud Voice, AgentForce, and Field Service.

Requirements:

  • Experience and consistent track record in solution sales within the software industry, preferably in a similar role.
  • Excellent interpersonal and communication skills.
  • Ability to maintain a high level of productivity, manage multiple competing priorities, and work effectively under pressure in a fast-paced, collaborative environment.
  • Strong written, verbal, and presentation skills.
  • Creative with strong problem-solving skills and the ability to succeed in a fast-paced environment.
  • Proven ability to work well as part of an extended sales team.
  • Successful sales track record with Danish customers.
  • Fluent in both Danish & English.
  • Right to work in Denmark.

What's in it for you:

World-Class Training & Development in the areas of professional growth and product knowledge.

Great benefits:

Health Insurance and Pension contributions, Employee Stock Purchase Program, a monthly wellbeing subsidy of €100, annual education budget of €5,000, additional 7 days paid time off for charitable causes, parental leave, childcare support, and much more.

Accommodations:

If you require assistance due to a disability applying for open positions, please submit a request via the Accommodations Request Form.

Posting Statement:

At Salesforce, we believe that the business of business is to improve the state of our world. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more.

Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.

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