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Global Coffee Director

2 months ago


Copenhagen, Copenhagen, Denmark JOE & THE JUICE Full time
About the Role

We are seeking a highly experienced and skilled Global Coffee Director to join our team at JOE & THE JUICE. As a key member of our global Product Development Department, you will be responsible for leading our coffee operations and driving business growth.

Key Responsibilities
  1. Coffee Training Program Development: Design and implement an ambitious coffee training program for our employees, ensuring that our local Coffee Specialists and Trainers are equipped to deliver exceptional coffee experiences.
  2. Coffee Department Setup: Support in setting up local coffee departments and drive the local Coffee Specialists to deliver high-quality coffee experiences.
  3. Coffee Culture Framework: Create frameworks for driving the coffee culture across all markets in JOE & THE JUICE, ensuring consistency and excellence.
  4. Coffee Quality Improvement: Improve coffee quality and experience in JOE & THE JUICE, increasing consistency and driving business growth.
  5. Performance Measurement: Create structures for measuring performance of our coffee and ensure these structures are implemented in the regions.
  6. Equipment Management: Ensure we always operate on the right equipment and promote continuous improvement.
  7. Product Development: Develop new and innovative products and solutions that elevate our coffee offer and reduce complexity while keeping our brand relevant.
  8. Supplier Management: Assist in setting up local roasters and suppliers of equipment for own-operated markets and franchise.
Requirements
  1. Experience: Minimum 5 years of experience in the coffee industry.
  2. Coffee Knowledge: In-depth knowledge of coffee equipment and machinery.
  3. Roasting Experience: Experience in roasting is preferable, but basic knowledge is required.
  4. Creative Mindset: Creative and innovative mindset, wanting to explore new trends.
  5. Problem-Solving Skills: Deadline-driven with problem-solving skills.
  6. Communication Skills: Great verbal and written communication skills in English.
  7. Growth Mindset: Growth mindset with the ability to think in scalable solutions and frameworks.
  8. Analytical Skills: Systematic, analytical, and detail-focused in your approach to solving tasks.
Benefits

We offer a comprehensive benefits package, including a paid pension plan, health insurance, parental leave, and additional vacation. Our office facilities include a fully staffed JOE & THE JUICE bar, serving breakfast, daily lunch, juice, and barista coffee. We have a flat hierarchy where all opinions are valued, allowing plenty of room for input and improvement ideas. Our monthly social calendar is packed with great activities such as running club, wine tasting, creative evenings, and Friday bars.