Greece Customer Support Specialist

1 week ago


Aalborg, Ålborg Kommune, Denmark Patrique Mercier Recruitment Nordic Full time

Patrique Mercier Recruitment Nordic is a leading recruitment agency in the Nordic region, specializing in finding top talent for various industries. We are excited to offer a remarkable opportunity for Danish Support Roles in Greece, including a full relocation package for the right candidates.

Job Description:

This position provides a unique chance to enjoy the beautiful Greek landscape while delivering exceptional support to Danish-speaking customers. As an integral part of our dedicated support team, you will ensure a high level of customer satisfaction through effective communication and problem-solving skills.

Key Responsibilities:
  • Deliver outstanding customer support to Danish-speaking clients through various communication channels, including phone, email, and chat.
  • Address inquiries, resolve issues, and provide information efficiently.
  • Document customer interactions and feedback to contribute to ongoing service improvements.
  • Collaborate with team members to share insights and best practices.
  • Maintain up-to-date knowledge of products and services to assist customers effectively.
  • Engage in training and development activities to enhance your skills and support the team's success.

Salary: The estimated salary for this position is approximately €35,000 - €45,000 per annum, depending on experience.

Requirements:

  • Fluency in Danish (both written and spoken) is required; proficiency in English is preferred.
  • Strong communication and interpersonal skills are essential.
  • Previous experience in customer service or support roles is an advantage.
  • Excellent problem-solving skills with a customer-focused mindset.
  • Willingness to relocate to Greece and adapt to a new culture and environment.
  • Motivated, proactive, and committed to providing exceptional service.
  • Familiarity with customer support tools and technologies is beneficial.

Benefits:



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