Fiber Network Liaison
6 days ago
About the Position
We're looking for a highly motivated Customer Service Consultant to join our team at GlobalConnect. As a key member of our B2C Denmark department, you'll play a crucial role in ensuring our customers receive the best possible support.
Your responsibilities will include handling customer inquiries, resolving complaints, and collaborating with other departments to improve processes. You'll also have the opportunity to participate in training and development programs to enhance your skills.
Key Responsibilities:
- Assisting customers with questions and concerns via phone, email, and social media.
- Handling customer complaints and resolving issues in a timely and professional manner.
- Collaborating with other departments to improve processes and services.
- Staying up-to-date with product knowledge and system updates.
- Participating in training and development opportunities to enhance your skills.
What You'll Gain
As a Customer Service Consultant at GlobalConnect, you'll gain valuable experience in customer service, sales, and teamwork. You'll also have the opportunity to develop your skills in areas such as conflict resolution, problem-solving, and communication.
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