Technical Incident Management Expert
17 hours ago
Role Overview
">We are seeking a highly skilled Technical Incident Manager to join our Operations team. As the first person in this role at Dalux, you will play a critical part in ensuring the efficient and effective resolution of major incidents related to our products running in AWS.
">Your Key Responsibilities
">- ">
- Major Incident Coordination: Lead and facilitate incident response meetings, serving as the central point of contact for all major incidents.">
Key Requirements
">- ">
- You must have an IT background and preferably prior experience with incident management, including experience with being on call 24/7.">
- Excellent facilitation and planning skills are essential, along with strong and precise communication abilities.">
- Experience with stakeholder management is also necessary.">
What We Offer
">As a Daluxian, you can expect a flat organization where ideas can quickly turn into products, combined with creative freedom and a high level of trust in your work.
">Our company culture emphasizes sparring between colleagues, room to be yourself, monthly social events, and various clubs that balance professional development with fun.
">Dalux is a software company aiming to make half of the company consist of Software Developers. Our head office is located in Copenhagen.
">About Dalux
">Dalux is a Danish software company founded in 2005 by Ph.D. Bent Dalgaard and Torben Dalgaard. Our user-friendly digital tools and Building Information Modelling-technology (BIM) are used globally in over 140 countries.
">We value cool technology and are experienced first movers on new tech, making use of AR and developing our unique 3D BIM-technology entirely in-house.
">How to Proceed
">If you believe Dalux sounds like a place where you could develop and contribute to high-quality software, we encourage you to submit your application.
">Ongoing interviews are scheduled.
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