Technical Incident Management Expert

17 hours ago


Copenhagen, Copenhagen, Denmark Dalux Full time

Role Overview

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We are seeking a highly skilled Technical Incident Manager to join our Operations team. As the first person in this role at Dalux, you will play a critical part in ensuring the efficient and effective resolution of major incidents related to our products running in AWS.

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Your Key Responsibilities

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  • Major Incident Coordination: Lead and facilitate incident response meetings, serving as the central point of contact for all major incidents.">
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Key Requirements

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  • You must have an IT background and preferably prior experience with incident management, including experience with being on call 24/7.">
  • Excellent facilitation and planning skills are essential, along with strong and precise communication abilities.">
  • Experience with stakeholder management is also necessary.">
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What We Offer

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As a Daluxian, you can expect a flat organization where ideas can quickly turn into products, combined with creative freedom and a high level of trust in your work.

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Our company culture emphasizes sparring between colleagues, room to be yourself, monthly social events, and various clubs that balance professional development with fun.

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Dalux is a software company aiming to make half of the company consist of Software Developers. Our head office is located in Copenhagen.

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About Dalux

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Dalux is a Danish software company founded in 2005 by Ph.D. Bent Dalgaard and Torben Dalgaard. Our user-friendly digital tools and Building Information Modelling-technology (BIM) are used globally in over 140 countries.

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We value cool technology and are experienced first movers on new tech, making use of AR and developing our unique 3D BIM-technology entirely in-house.

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How to Proceed

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If you believe Dalux sounds like a place where you could develop and contribute to high-quality software, we encourage you to submit your application.

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Ongoing interviews are scheduled.



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