Global Retail Operations Manager

4 days ago


Copenhagen, Copenhagen, Denmark Pandora AS Full time

Pandora A/S is seeking an experienced professional to fill the role of Digital Store Experience Specialist.

This position plays a critical role in supporting our efforts in elevating service and driving productivity in retail. The ideal candidate will have a strong background in retail or sales, combined with project management expertise and business acumen.

Key responsibilities include developing end-to-end business processes, driving a culture of continuous improvement, and partnering with commercial, Digital & Tech, and other business functions to identify opportunities and needs.

  • Develop strategic plans to improve retail operations and customer experience.
  • Analyze data to identify trends and areas for improvement.
  • Communicate key findings and recommendations to stakeholders.
Requirements:

To succeed in this role, you will need:

  • A strong understanding of retail operations and customer experience.
  • Experience with project management tools and techniques.
  • The ability to analyze complex data and develop actionable insights.
  • Excellent communication and interpersonal skills.
  • 3-5 years of experience in retail or service industry.

In addition, you will have:

  • Strong business acumen and analytical mindset.
  • Ability to work independently and as part of a team.
  • Excellent problem-solving skills and attention to detail.
  • Experience with process improvement and change management.


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