Retail Excellence Strategist

4 days ago


Copenhagen, Copenhagen, Denmark Pandora AS Full time

We are seeking a highly skilled Digital Store Experience Specialist to join our team at Pandora A/S.

This role offers the opportunity to contribute to the future of retail, working closely with Digital and Clusters to share best practices and drive excellence.

The successful candidate will be responsible for developing end-to-end business processes to support new initiatives, driving a culture of continuous improvement and change, and partnering with commercial, Digital & Tech, and other business functions to identify opportunities and needs.

  • Create and implement effective solutions to improve retail operations and customer experience.
  • Collaborate with cross-functional teams to understand current pain points and store needs.
  • Develop and communicate clear objectives and KPIs to relevant teams.
Requirements:

To succeed in this role, you will need:

  • A commercial mindset and result-driven approach.
  • Project management experience and strong communication skills.
  • The ability to influence others and drive change.
  • Retail or sales background combined with project management toolbox and business understanding.
  • 3-5 years of field experience in retail or service industry.
  • Experience from working in a cluster/global organization.

In addition, you will have:

  • Excellent execution with analytical mindset.
  • Structured and well-documented processes and presentations.
  • Strong problem-solving mindset and analytical toolbox.
  • Good verbal and written communication.
  • Experience and curiosity for the future of retail and omnichannel.


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