Senior Hotel Operations Manager

6 days ago


Copenhagen, Copenhagen, Denmark Nordichotels Full time

Villa Copenhagen is a social hub in the heart of Copenhagen, where past, present, and future converge in an inspiring, playful, and authentic atmosphere.

We embody our values of Contrast, Conscious Luxury, and Happiness, which guide our daily endeavors towards our vision: to be the best hotel for the world.

Role Overview
  • We are seeking a seasoned Hotel Manager to lead our team and drive exceptional guest experiences.
  • The successful candidate will possess a strong background in high-end hospitality, excellent leadership skills, and a keen interest in emerging technologies.
  • This role requires a collaborative spirit, commercial acumen, and a passion for delivering results through effective team leadership.
Key Responsibilities
  • Maintain and enhance our guests' journey at all times, ensuring seamless operations and exceeding performance targets.
  • Develop and implement strategies to improve culture, working environment, engagement, guest satisfaction, and commercial performance.
  • Nurture talents across Villa Copenhagen, fostering a culture of growth and development.
  • Facilitate collaboration between departments, promoting a cohesive and efficient work environment.
  • Create innovative guest experiences and branding opportunities, driving business growth.
  • Play a key role in Villa's Environmental, Social, and Governance (ESG) initiatives.
  • Occasionally stand in for the General Manager.
What We Offer
  • Pension and health insurance.
  • Four complimentary hotel night stays per year within the Strawberry chain.
  • A unique and dynamic work environment with passionate colleagues.
  • An opportunity to work in one of the Nordics' most stunning hotel properties.


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