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Luxury Retail Operations Manager Scandinavia

1 week ago

Copenhagen, Copenhagen, Denmark Modum Search Full time
About This Opportunity

We are seeking a seasoned retail leader to drive the success and seamless operations of our stores across Scandinavia.

The successful candidate will play a key leadership role in driving performance, optimizing operations, and enhancing customer experiences across 14 stores in the region.

  • Sales Leadership and Performance Management: Take ownership of P&L, sales growth, and KPI performance across all stores. Develop and implement strategies to drive sales, maximize profitability, and enhance store efficiency.
  • Customer Experience: Uphold and enhance exceptional customer service standards across all locations. Foster a customer-centric culture, ensuring every interaction aligns with brand values and expectations.
  • Operational Excellence: Ensure consistent operational execution across stores, maintaining high standards in visual merchandising (VM), inventory management, and compliance. Drive efficiency by implementing best practices, optimizing stock control, and streamlining back-of-house operations.