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Support Specialist for KMD Nexus

1 month ago

Ballerup, Ballerup Kommune, Denmark KMD AS Full time
About the Job

We are seeking a highly skilled and motivated Support Specialist to join our team at KMD. As a Support Specialist, you will be responsible for providing top-notch technical support to our customers, ensuring their digital solutions are running smoothly and efficiently.

Key Responsibilities
  • Provide exceptional customer support via phone, email, and other communication channels.
  • Resolve technical issues and escalate complex problems to the development team.
  • Collaborate with the development team to identify and implement solutions to improve customer experience.
  • Develop and maintain knowledge of KMD's digital solutions and services.
  • Stay up-to-date with industry trends and best practices in technical support.
About KMD

KMD is the largest Danish IT company, providing software and service solutions to the public and private sectors. We have over 1,500 customers in Denmark and Scandinavia, and our annual revenue exceeds 4.8 billion DKK. We are part of the global technology company NEC Corporation, employing over 2,600 people worldwide.

What We Offer

We offer a dynamic and supportive work environment, with opportunities for professional growth and development. Our team is passionate about delivering exceptional customer experiences, and we are committed to providing equal opportunities for all applicants. If you are a motivated and customer-focused individual with a passion for technology, we encourage you to apply for this exciting opportunity.