Customer Experience Manager

2 months ago


Copenhagen, Copenhagen, Denmark Maersk Full time
Customer Experience Manager

Maersk is committed to delivering exceptional customer experiences across our small to medium-sized clusters. As a Customer Experience Manager, you will be responsible for leading customer-facing activities and ensuring consistent delivery in line with our brand standards.

Key Responsibilities:
  • Drive and build strong relationships with customers to understand their businesses and needs.
  • Plan and deploy customer insights to the Customer Experience Organisation to enhance our services.
  • Review team performance and identify areas for improvement to provide a better service.
  • Deliver agreed sales targets through quote follow-up and internal sales customer engagement.
What We Offer:

At Maersk, we value diversity and inclusion in the workplace. We are an equal opportunities employer and welcome applicants from all backgrounds. We are committed to providing a supportive and inclusive environment for all employees.

We are proud to be a company that values and respects our employees' differences. If you need any adjustments during the application and hiring process, please don't hesitate to contact us.



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