Data Center Operations Expert

12 hours ago


Odense, Odense Kommune, Denmark CBRE Global Workplace Solutions (GWS) Full time
About CBRE Data Center Solutions

CBRE Data Center Solutions is a part of the CBRE Group, a global leader in real estate services with over 115,000 employees worldwide. Our team delivers fully integrated real estate, facilities, and technology solutions for data center owners, occupiers, and investors globally.

We pride ourselves on providing our employees with the best conditions to develop professionally and personally, and to realize their full potential in their careers.

Join us now in Odense (Denmark) and bring your unique talent and skills to our team.

Job Description

The main purpose of this role is to take ownership of our contracted data center, including full maintenance responsibility, to ensure proper service delivery and reliable 24/7 data center operations. You will support our data center manager in all management-related tasks and deputize him/her.

This includes top-notch service performance from a quality, health and safety, and financial perspective.

  • Cross-functionally manage data center maintenance services on-site as defined by our contract and ensure all contractual obligations are fulfilled.
  • Monitor maintenance management strategies to ensure alignment with client objectives, especially in terms of business continuity.
  • Implement standardized processes and procedures for data center SLAs across the site/accounts in compliance with legislation and meeting industry 'best practice'.
  • Ensure your site is staffed by fully competent teams, ensuring post holders are fully competent, and that effective succession planning arrangements are in place.
  • Ensure the provision of healthy and safe working conditions and that both clients and Company health and safety policy and process are effectively implemented across both our teams' services and subcontractors' activities and are regularly reviewed.
  • Ensure appropriate control systems to ensure statutory, policy, and contractual commitments are met.
  • Ensure a customer focus within all areas of operational activities, and that effective relationships are maintained with key client contacts.
  • Provide leadership and guidance, advice, coaching, and direct support, where required, to deliver best practice selection, training, assessment, and recognition/reward.
Key Responsibilities
  • Data Center Operations Management.
  • Maintenance Management.
  • SLA Implementation.
  • Talent Management.
  • Health and Safety.
  • Contract Compliance.
  • Customer Focus.
  • Leadership and Guidance.
Requirements
  • Proven track record in a senior or executive management role which has included responsibility for product, culture, people, and business growth.
  • Previous experience in critical environments/data centers and one or more of the following: M&E, facilities management, projects, building services.
  • Dealing with a range of people from junior to senior level, including site employees, suppliers, and customers.
  • Capability to drive contract performance with strategic goals while maintaining employee engagement.
  • Remain adaptive to various complex challenges at the site level.
  • Strong communication and influencing skills with the ability to effectively connect with subordinated employees, clients, and CBRE Management.
  • Excellent relationship builder with proven internal and external client management experience and good networking skills.
  • Strong business acumen and commercial awareness with the ability to understand financial metrics.
  • Fluent language skills in English are required; additional knowledge of Danish or another Nordic language would be a plus.
Benefits
  • Future-proof job opportunity with a true development guarantee at the world's largest supplier for fully integrated data center services.
  • International working environment with inspiring cross-border career opportunities.
  • Top-notch trainings with internationally recognized state-of-the-art certifications.
  • Attractive salaries with an annual salary assessment/increase, plus good bonuses, pension, and insurance programs, and other good social benefits.
  • Creative working culture with challenging responsibilities and a high level of autonomy.
  • Diversity, occupational safety, and work-life balance are practiced values.


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