Jabra Support Specialist, Technical Escalations

Job SummaryWe are seeking a highly skilled Technical Escalation Resolution Expert to join our team at GN Group. As a Jabra Support Specialist, you will be responsible for resolving technical escalations from Tier 1 support, consulting with the Tier 3 support team on tickets, and escalating those tickets to Tier 3 when applicable.Key Responsibilities:Resolve...

As a Jabra Support Specialist, you will be responsible for resolving technical escalations from Tier 1 support, consulting with the Tier 3 support team on tickets, and escalating those tickets to Tier 3 when applicable. While the ticket resides in Tier 2, you will own all communication with internal and external stakeholders.Key Responsibilities:Resolve...

GN Group is committed to bringing people closer through innovative audio, video, gaming solutions.We are seeking a highly skilled Jabra Technical Specialist to join our team in this exciting opportunity.The successful candidate will be responsible for resolving complex technical issues escalated from Tier 1 support, collaborating with the Tier 3 support team...

As a Jabra Support Specialist, you will be responsible for resolving complex technical issues escalated from Tier 2 support. This role requires strong communication skills to own support ticket communication with internal and external stakeholders.Key Responsibilities:Take ownership and resolve technical issues escalated from Tier 2 SupportReproduce, and...

Key Responsibilities:As a Jabra Support Engineer, Tier 3, you will be responsible for resolving technical escalations received from Tier 2 support. You will own support ticket communication with internal and external stakeholders and provide resolution with Development Centers and In-Market Product Quality when necessary.Key Skills and Qualifications:Take...

Job SummaryWe are seeking a highly skilled and experienced Jabra Support Engineer, Tier 2 to join our team. As a key member of our technical support team, you will be responsible for resolving complex technical issues related to audio and video technology.Key ResponsibilitiesResolve technical issues escalated by Tier 1 SupportReproduce, and resolve as many...

Key Responsibilities:You will be responsible for resolving technical escalations from Tier 1 support, consulting with the Tier 3 support team on tickets, and escalating those tickets to Tier 3 when applicable. While the ticket resides in Tier 2, you will own all communication with internal and external stakeholders.Key Skills:Resolve technical issues...

Job SummaryWe are seeking a highly skilled and experienced Technical Escalation Specialist to join our team as a Jabra Support Engineer, Tier 3. In this role, you will be responsible for resolving complex technical issues escalated from Tier 2 support, working closely with internal and external stakeholders to provide timely and effective solutions.Key...

Job DescriptionAs a Jabra Support Engineer, Tier 2, you will be responsible for resolving complex technical issues escalated from Tier 1 support, collaborating with the Tier 3 support team on tickets, and escalating those tickets to Tier 3 when necessary. You will own all communication with internal and external stakeholders while the ticket is in Tier 2.Key...

Job SummaryWe are seeking a highly skilled and experienced Technical Escalation Expert to join our Jabra Support team as a Tier 3 Support Professional. In this role, you will be responsible for resolving complex technical issues escalated from Tier 2 support, owning support ticket communication with internal and external stakeholders, and collaborating with...

Unlock Your Potential as a Support SpecialistAbout the Role:We are seeking an exceptional Support Specialist to join our Jabra Team in Bangalore. As a key member of our Product Support Team, you will be responsible for delivering customer-focused support for our products via phone, email, and click-to-chat. Your primary goal will be to empower Jabra...

Job Title: Support SpecialistWe're Jabra, a company that makes life sound better by developing intelligent sound solutions. We're looking for a Support Specialist to join our team.About the RoleThe Support Specialist will be responsible for delivering customer-focused technical support for our products via phone, email, and chat. This role requires strong...

Unlock Your Potential as a Support SpecialistAbout the RoleWe are seeking an exceptional Support Specialist to join our Jabra Team in Bangalore. As a key member of our Product Support Team, you will be responsible for delivering customer-focused support for our products via phone, email, and click-to-chat. Your primary goal will be to empower our customers...

Customer Support RoleWe're seeking a skilled Technical Support Specialist to join our Product Support Team. As a key member of our team, you'll deliver exceptional customer experiences through technical support via phone, email, and chat. Your primary responsibilities will include:Providing Tier 2 technical support and solutions to customers.Educating...

As a Technical Support Specialist, you will play a vital role in resolving complex technical issues related to audio and video solutions. Your expertise will be crucial in consulting with the Tier 3 support team and escalating tickets when necessary.Key Responsibilities: Resolve technical issues escalated by Tier 1 Support Reproduce and resolve issues with...

Key ResponsibilitiesYou will be responsible for resolving technical escalations from Tier 1 support, consulting with the Tier 3 support team on tickets, and escalating those tickets to Tier 3 when applicable. While the ticket resides in Tier 2, you will own all communication with internal and external stakeholders.Key RequirementsHigh standard of personal...

Join Our Team as a Support SpecialistWe are seeking a highly skilled and multilingual Support Specialist to join our team at the GN Group. As a Support Specialist, you will be responsible for providing exceptional customer service and technical support to our customers worldwide.Key Responsibilities:Provide friendly and solution-oriented communication to end...

About UsGN Group brings people closer through our innovative audio and video solutions. We empower individuals with hearing loss to overcome real-life challenges, improve communication for businesses, and provide exceptional experiences for gaming enthusiasts.Job Title: Audio Support Specialist - Technical ExpertSalary Range:We offer a competitive salary...

Job Title: Support and Services SupervisorAbout the Role:We are seeking an exceptional Support and Services Supervisor to join our Jabra Team in Bangalore, India. As a key member of our Product Support Team, you will be responsible for delivering results that make a significant contribution to department and project delivery.Key Responsibilities:Develop and...

Job Title: Support and Services SupervisorJob Summary:We are seeking an experienced Support and Services Supervisor to join our team in Bangalore, India. The successful candidate will be responsible for delivering operational plans, setting day-to-day team objectives, and resolving day-to-day issues/escalation points.Key Responsibilities:Set tone and...