Partner Success Manager

At Moonrise by Lunar we are revolutionizing the banking industry and if that sounds like a task for you, this is your luck

We're on the lookout for a Partner Success Manager, who will help us build strong partnerships while tackling an ever moving industry with all the possibilities that it brings. If you love people and the payment space, this might be the perfect opportunity for you, joining a small but dedicated team.

Who are we?

At Lunar, we are democratizing the power of money and changing the way we all bank, pay, and invest. Since starting in Aarhus in 2015, we've grown rapidly and are now a major player in the Nordics, with offices in Copenhagen, Aarhus, and Stockholm

So, who are we? Are we a tech company or a bank? Well, we're both breaking free from the usual categories. At Lunar, tech isn't just a cool add-on; it's the core of how we do things. With our own banking license, we go head-to-head with traditional banks. What sets us apart is the mix of tech and financial services, giving us the power to shake up a dusty industry that's ready for a change.

What is Moonrise?

We've spent the last 9 years in Lunar developing innovative tech and product solutions for users and businesses. Now, we are opening up our technology to fintechs, allowing them access to local accounts and payments via APIs. 

This is Moonrise by Lunar, and we want you to be part of it This role is located in our Aarhus office. You will report to Anne Sørensen, Head of Partner Success & Operations, Moonrise.

Why join Moonrise?

This role is more than just a job - it's an adventure You'll be joining at an early stage, helping shape the future of Moonrise. We're offering an unmatched opportunity to navigate new territory, take ownership, and make a real impact.

This isn't a typical role; it's a chance to join from the early days of our Banking Service venture and build something extraordinary.

What will you do?

Collaborate with our partners, ensuring their day-to-day needs are met and they have a positive experience with our product..

Onboard new partners when contracts are closed and help with all implementation processes.

Conduct regular check-ins with partners to review their progress, gather feedback, and ensure we are meeting their expectations.

Serve as the primary point of contact for your partners, building strong, trusted relationships with their team.

Drive growth for partners, either by new possibilities or products.

Translate feedback from partners and issues into actionable insights, collaborating with internal teams like Tech, Backoffice and Financial Crime Prevention teams to drive solutions and product improvements.

Continuously identify and implement process optimizations to improve both our internal setup and the overall partner experience.

What are we looking for in you?

We're excited to welcome everyone to apply for this impactful role We can't wait to follow up with talents who we believe are the best fit based on the following criteria:

A minimum of 2 years of experience within the payments space and a understanding of the tech landscape.

Experience with building strong, trusted relationships with partners.

A proactive, action-oriented mindset who thrives with being in a fast-paced, start-up environment.

Has a natural ability to solve problems and communicate clearly with key stakeholders and partners.

A true team-player with a track record of collaborating effectively with technical and operational teams.

Curious about the Lunar culture?

Everything at Lunar centers around our core - to challenge. It's infused into our four values and guides us in how to work together, lead projects, and lead people to reach our mission. Our values aren't just words on a page - they're what make us who we are and shape the vibe of our culture. And trust me, we're all about the vibe. For a longer read about our culture, click here.

Are you ready to join the journey? Apply now and let's find out more 

While you hold on tight for us to get back to you, curious to see what we're up to? Follow us on LinkedIn for business announcements and releases , check out our Instagram for an inside scoop on what it's like to work here , and visit our blog for the latest tech and product insights

Depending on the regulations in the country where you will be employed, we will ask to see or obtain information about your criminal record.