Customer Experience Agent – Vessel

About the RoleWe are seeking a highly skilled Customer Experience Agent to join our team in the East Adriatic region. As a key member of our Customer Experience team, you will be responsible for managing LCL import and export operations, from booking to delivery, in compliance with all company procedures.Main ResponsibilitiesSupervise booking, provide...

As Customer Service Agent, you will play a vital part in our success: Owns and manages the customer experience. Manages end-to-end shipment process, in compliance with relevant company procedures and agreements with customer. Owns all customer issues and facilitates their timely and effective resolution by engaging relevant internal stakeholders to achieve...

Ever wondered how the products you buy in your local supermarket are transported to Europe? Amazed by the speed at which your new sneakers are delivered to your home? Were you impressed by Maersk’s contribution to the distribution of millions of vaccines globally? You can now become a part of one of Time’s Top 100 Most Influential Companies, shaping the...

At Maersk, we are seeking a highly skilled Customs Broker Agent to support our customs export processes. This role is responsible for ensuring effective operational support and delivering exceptional customer satisfaction.Key Responsibilities:Provide exceptional customer service and support to clients, ensuring their needs are met in a timely and efficient...

About Scalepoint Technologies Switzerland GmbHWe are a dynamic and innovative company that aims to provide top-notch customer support to our clients. Our team is passionate about delivering exceptional service and ensuring that our customers receive the best possible experience.Job DescriptionWe are seeking a highly skilled and motivated Customer Support...

Customer Service AgentAs a Customer Service Agent at Maersk, you will play a vital role in delivering exceptional customer experiences. Your primary responsibility will be to manage end-to-end customer interactions, ensuring seamless execution of logistics lifecycle processes.Key Responsibilities:Deliver best-in-class customer service experienceRespond to...

Customer Service AgentAs a Customer Service Agent at Maersk, you will play a vital role in delivering exceptional customer experiences.Key ResponsibilitiesProvide best-in-class customer service through timely and accurate responses to customer inquiries.Ensure smooth execution of end-to-end shipments, adhering to company procedures and customer...

Owns and manages the customer experience of small/mid-sized customers (Essential Services Customers). Has responsibility for the end to end customer experience in compliance with all company procedures. To provide the highest level of service to the Customer Be the primary and first contact point for the Customer. To be World Class in Customer...

Maersk, a global leader in container logistics, is seeking a skilled Customs Broker Agent to join their team.The ideal candidate will have a strong background in international commerce and logistics, with a degree in a related field and at least 3 years of experience as a Customs agent.About the RoleThis role involves supporting customs export processes,...

Owns and manages the customer experience. Has responsibility for end-to- end customer experience within the assigned scope in SCM, in compliance with relevant company procedures and agreements with customer. As Customer Service Agent, you will play a vital part in our success: Owns and manages the customer experience. Manages end-to-end shipment process, in...

Vessel Capacity Coordinator Job DescriptionMaersk is committed to delivering exceptional customer experiences across our vessel operations. As a Vessel Capacity Coordinator, you will play a critical role in ensuring the smooth uptake of vessels, focusing on cost-effectiveness and problem resolution.Key Responsibilities:Proactively monitor and manage...

Key Responsibilities:We are seeking a highly skilled Customer Experience Agent to join our team at Maersk.The successful candidate will be responsible for managing the end-to-end customer experience of our small and mid-sized customers, ensuring that all their needs are met and exceeded.Key responsibilities include:Providing exceptional customer service to...

Job SummaryWe are seeking a highly skilled and experienced Customer Service Agent to join our team at Maersk. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences and ensuring seamless end-to-end logistics processes.Key ResponsibilitiesDeliver best-in-class customer service experiencesManage...

Job OverviewWe are seeking a highly skilled and experienced Customs Broker Agent to join our team at Maersk, a global leader in container logistics. As a key member of our organization, you will play a vital part in delivering exceptional customer service and support.About the RoleThe successful candidate will be responsible for supporting customs export...

About the Role:The Customer Experience Agent will be responsible for delivering a best-in-class customer experience by managing end-to-end shipments, owning customer issues, and facilitating timely and effective resolutions.Key Responsibilities:• Deliver a best-in-class customer service experience• Respond to all enquiries in a timely and accurate...

Maersk is a global leader in container logistics, aiming to revolutionize trade through digital transformation. We are seeking a skilled Customs Broker Agent to support customs export processes and deliver exceptional customer satisfaction.Key Responsibilities:Provide timely and efficient customer service and support, ensuring client needs are met.Offer...

Job Title: 4PL Customer Service AgentMaersk is a global leader in integrated logistics and has been a pioneering force in the industry for over a century. Through innovation and transformation, we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and excellence.We believe in the power of...

Job DescriptionWe are seeking a highly experienced Captain to oversee the operation of our RoPAX vessel in Spanish waters. The ideal candidate will have extensive knowledge of RoRo and RoPAX vessels, with at least 5 years of experience as Master.Key Responsibilities:Represent the company on board and maintain effective communication between the vessel and...

About the RoleWe are seeking a Vessel Deployment Specialist to join our team in Copenhagen, Denmark. This role is responsible for planning and deploying our assets to meet customer demands while aligning with our Ocean and Integrator 2030 strategies.Key Responsibilities:Vessel Deployment Planning: Collaborate with Ocean Network Product teams to develop and...

Vessel Deployment Lead Role OverviewAs a Vessel Deployment Lead, you will play a crucial role in the planning and deployment of our vessels to meet customer demands, aligning with our Ocean and Integrator 2030 strategies. Your responsibilities will include collaborating with Ocean Network Product teams to develop and execute deployment plans, setting and...