International Customs Broker Agent

4 days ago


Copenhagen, Copenhagen, Denmark Maersk Full time

Maersk, a global leader in container logistics, is seeking a skilled Customs Broker Agent to join their team.

The ideal candidate will have a strong background in international commerce and logistics, with a degree in a related field and at least 3 years of experience as a Customs agent.

About the Role

This role involves supporting customs export processes, ensuring effective operational support, and delivering exceptional customer satisfaction.

  • Provide exceptional customer service and support to clients, ensuring their needs are met in a timely and efficient manner.
  • Offer solutions to challenges and resolve issues that are critical to improving performance and profitability for both our company and the customer on a day-to-day basis.
  • Continuously follow up on all customs clearance and compliance processes to ensure smooth and efficient operations.
  • Participate in customer visits to promote Customs products when required.
  • Communicate and liaise with relevant stakeholders, including Customs Authorities, Maersk offices, and the customer's organization, to build strong relationships and ensure mutual benefit.
Requirements

To be successful in this role, you will need:

  • A degree in International Trade or a related field (preferable).
  • Proficiency in Microsoft systems.
  • At least 3 years of experience as a Customs agent, with a strong understanding of export processes in various modes (ocean, air, truck, etc.) and customs locations.
  • Strong knowledge of customs procedures, forwarding, and shipping.
  • Excellent communication skills, with the ability to ensure high-level communication with key stakeholders and internal team members.
  • Collaboration skills and the ability to multi-task at a high level.
  • A strong process-oriented approach to work, with excellent attention to detail.
  • Resilient team player who is goal-oriented and demonstrates a high level of commitment, with the ability to work under minimal supervision.
  • Excellent written and verbal skills in English (B2 or higher is mandatory).
What We Offer

We offer a competitive salary of $60,000 per annum, plus benefits such as comprehensive health insurance, pension plan, and generous paid time off.

You will also have the opportunity to work in a dynamic and inclusive environment, where diversity and inclusion are highly valued.


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