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B2B kundeservice supporter

2 months ago

Glostrup, Denmark Mentech Glostrup AS Full time

Jobbets indhold: 

Har du lyst til at være en del af en virksomhed med højt til loftet og masser af udviklingsmuligheder? 
 
Mentech A/S er en It-virksomhed med ansatte i Danmark, Norge og Sverige. 
Vi er et autoriseret servicecenter for mange brands b.la Samsung, Huawei, Motorola, ASUS, Dreame og Acer og vi leverer reparations, service og software løsninger til både B2B, B2C, offentlige og forsikringsselskaber. 
Vi har forrygende travlt derfor har du nu muligheden for at blive en del af et fantastisk og mangfoldigt team, med de mest fantastiske kollegaer. 
Hos os kigger vi på dine kompetencer, ikke på dit køn, alder eller efternavn 

Vi søger en ildsjæl, hvor salg og service er en stor del af dit DNA. 
Vi har produkterne, den bedste service og en innovativ og energisk organisation til at bakke dig op. 
 

Det er supervigtigt at vores kunder føler sig velkomne og bliver modtaget med et smil og en absolut førsteklasses service.  

 

Vi forventer at du: 

Er imødekommende, smilende vejledende, informativ, energisk og løsningsorienteret. Er nærværende. Er resultatorienteret og dynamisk Du har en positivt mindset og ser altid muligheder frem for forhindringer Taler og skriver dansk på modersmåls niveau og behersker Engelsk Er mødestabil og ansvarsbevidst Indstillet på at give en kundeservice i verdensklasse. 

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Praktiske opgaver: 

Modtage og oprette og onboarde nye kunder i vores system, Besvare opkald på telefon Besvare e-mails Være mellemled imellem tekniker og kunderne Ordrehåndtering og support Du vil være den primære kontakt til en række udvalgte kunder 

Vi tilbyder: 

En arbejdsplads i en forandringsskabende virksomhed En godt mangfoldigt team af gode kollegaer og højt humør En arbejdsplads hvor et positivt mind set og klima er topprioritet En god løn, og fordelagtige arbejdstider Et job med mulighed for at præge jobindhold og karriere Mulighed for videreuddannelse inden for faget Du bliver en del af en virksomhed, der har et udpræget og sublimt teamwork hele organisationen igennem  Mulighed for indkøb af It Udstyr til specialpriser