Customer Service Coordinator
6 days ago
We are seeking a detail-oriented Customer Service Coordinator to support Order Management in Finland and other Nordic countries.
In this role, you will be responsible for maintaining a high level of support within the team, placing and changing orders according to corporate guidelines, creating availability requests for customer escalations, handling credit notes, returns, and customer claims, and ensuring high customer satisfaction during and after contact with Order Management.
The ideal candidate will have:
- Relevant experience in customer service or a related field
- Excellent communication skills and a strong attention to detail
- Technical understanding and proficiency in Google Workspace
- Fluent English language skills, with another Scandinavian language a plus
GROHE offers a dynamic and informal culture, with a clear strategy and goal to grow. Our organization consists of dedicated and competent colleagues, where you will be a part of the team.
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Copenhagen, Copenhagen, Denmark Vitamin Well Full timeAt Vitamin Well Group, we provide healthier and better tasting drinks, snacks, and protein products. Our core brands are Vitamin Well, NOCCO and Barebells, which are present in all Nordic countries, most of Europe, North America, the MENA region, and parts of East Asia. Our revenue exceeds 500 million EURO and we have a strong double-digit annual volume...
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Customer Service Billing Coordinator
6 days ago
Copenhagen, Copenhagen, Denmark Black Ties Group Inc. Full timeWe're looking for a detail-oriented and financially-minded professional to join our part-time team as a Customer Experience Billing Specialist. As the primary point of contact for our customers regarding invoice and payment inquiries, you'll ensure smooth and accurate billing processes on the Planday platform.Key Responsibilities:Engage with customers via...
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Customer Service Coordinator
3 days ago
Copenhagen, Copenhagen, Denmark Grohe AG Full timeOur Company Culture: At GROHE, you will be part of a dynamic and informal culture, with a clear strategy and goal to grow. Our organization consists of dedicated and competent colleagues, where you will be a part of the team.Job Description: The ideal candidate will have relevant experience in a similar role or industry, technical understanding, and fluency...
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Customer Service Agent
2 weeks ago
Copenhagen, Copenhagen, Denmark Delta Air Lines, Inc. Full timeAs a Customer Service Agent, you will be central in demonstrating Delta's commitment to our customers by making their travel experience as smooth and pleasant as possible. At Delta, our brand is critical to our continued success. As a Customer Service Agent, you play a key part in keeping our brand strong by demonstrating strict adherence to uniform...
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Customs Services Head
7 days ago
Copenhagen, Copenhagen, Denmark Maersk Group - A.P. Møller Mærsk Full timeMaersk Group - A.P. Møller Mærsk is seeking a seasoned Customs Services Head to lead the development of our core platform.In this key role, you will be responsible for overseeing product development, from concept to market launch, with a strong focus on customs expertise and global team management.The ideal candidate will have extensive experience in...
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E-commerce Customer Service Representative
1 week ago
Copenhagen, Copenhagen, Denmark ferm LIVING Full timeAbout Ferm Living">Ferm Living is a Danish design and interior brand established in 2006. From our base in Copenhagen, we work with artisans around the world, fusing our Scandinavian mindset and design with global skills and traditions.">We create two yearly design-driven collections of furniture, accessories, and lighting – for all rooms in the home.">As...
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Drive Success as a Customer Service Lead
2 weeks ago
Copenhagen, Copenhagen, Denmark myGwork - LGBTQ+ Business Community Full timeAt RS, we're committed to making amazing happen for a better world. As a Customer Service Team Leader, you'll play a key role in driving success and achieving our purpose.Job Description:You'll handle customer inquiries via email, coordinate and lead the team across Denmark, Sweden, and Norway, and identify and implement process improvements to enhance...
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Customer Service Operations Lead
6 days ago
Copenhagen, Copenhagen, Denmark Swedavia AB Full timeAbout the JobWe are looking for a highly motivated and organized individual to join our European Sales Support team as a Sales Coordinator. As a key member of our team, you will play a vital role in handling offers and orders related to our spare parts business. Your primary responsibilities will include processing inquiries and orders from customers,...
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Customer Engagement Coordinator
1 day ago
Copenhagen, Copenhagen, Denmark Mars, Incorporated and its Affiliates Full timeJob DescriptionMars, Incorporated and its Affiliates is a leading company in the pet food industry, and we are seeking a highly skilled and detail-oriented individual to fill the Key Account Coordinator role. As a member of our team, you will play a crucial part in ensuring smooth communication between our Key Account team, field sales, and clients.The ideal...
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Room Service Coordinator
2 weeks ago
Copenhagen, Copenhagen, Denmark Strawberryhotels Full timeAbout the Role:We are looking for an experienced Room Service Coordinator to join our team at Admiral Hotel. As a key member of our hospitality team, you will be responsible for coordinating the delivery of food and beverages to our guests' rooms.Key Responsibilities:Delivery and Quality: Coordinate the timely and accurate delivery of food and beverages to...
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Customer Service Team Leader
2 weeks ago
Copenhagen, Copenhagen, Denmark myGwork - LGBTQ+ Business Community Full timeThis role is offered on a hybrid basis, which involves a combination of working from our office in Copenhagen and also remotely.Drive Success as a Hands-On Customer Service Team LeaderThis is a unique opportunity to combine leadership with operational excellence. As a Customer Service Team Leader, reporting to the Customer Operations Manager Scandinavia,...
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Customer Service Team Leader
4 days ago
Copenhagen, Copenhagen, Denmark Rsgroup Full timeSelect how often (in days) to receive an alert:Location:Copenhagen NV, Capital Region of Denmark, DK, 2400Brand: RS GroupFunction: Customer ServicesWork Location: HybridDrive Success as a Hands-On Customer Service Team LeaderThis is a unique opportunity to combine leadership with operational excellence. As a Customer Service Team Leader, reporting to the...
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Customer Support
2 weeks ago
Copenhagen, Copenhagen, Denmark wallhack Full timeAbout the OpportunityWe are seeking an experienced professional to join our team as a Customer Support & Logistics Coordinator.This role involves overseeing customer support, logistics coordination, and e-commerce administration.The ideal candidate will have expertise in logistics coordination, e-commerce administration, and customer support.Key...
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Customer Service Engineer
2 weeks ago
Copenhagen, Copenhagen, Denmark Rsgroup Full timeCustomer Service EngineerAre you a customer-focused engineer with a passion for technology and problem-solving? We're looking for a skilled Customer Service Engineer to join our team at RS Group.In this role, you'll work closely with our customers to understand their technical needs and provide tailored solutions to meet their requirements. You'll be the...
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Customer Service Representative
1 week ago
Copenhagen, Copenhagen, Denmark MakesYouLocal Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our Finnish-speaking team in Copenhagen. As a key member of our e-commerce support team, you will play a vital role in helping clients succeed in the Finnish market.As a Finnish language e-commerce specialist, your primary responsibility will be to provide exceptional...
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Global Financial Services Coordinator
2 weeks ago
Copenhagen, Copenhagen, Denmark NKT AS Full timeJob OverviewWe are looking for a highly organized and detail-oriented Global Financial Services Coordinator to join our Shared Service Center in Kaunas. As a key member of our finance team, you will be responsible for coordinating financial activities, managing relationships with stakeholders, and ensuring the accuracy and completeness of financial data.This...
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Customer Service Specialist
2 weeks ago
Copenhagen, Copenhagen, Denmark SKANDINAVISK Full timeDiscover a fulfilling career at Skandinavisk, where you'll be the face of our brand and deliver exceptional customer experiences. We're seeking a skilled Customer Service Specialist to join our dynamic team.About the RoleThis is an exciting opportunity for someone who thrives in a fast-paced environment and is passionate about providing top-notch support to...
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Customer Service Associate
2 weeks ago
Copenhagen, Copenhagen, Denmark JACOBS DOUWE EGBERTS Full timeAre you passionate about delivering exceptional customer experiences? As a Customer Service Associate at JACOBS DOUWE EGBERTS, you will be the first point of contact for our customers and play a crucial role in ensuring their satisfaction.We are seeking a highly motivated and organized individual to join our team as an Order Fulfillment Specialist. In this...
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Customer Success Coordinator
2 weeks ago
Copenhagen, Copenhagen, Denmark Music Tribe Full timeUnlock Customer PotentialWe're seeking a highly skilled Customer Support Specialist to unlock customer potential through the implementation and operation of cutting-edge strategies. As a key member of our team, you'll deliver technical support and service excellence, shaping unparalleled customer interactions. Your expertise will extend to automation and...
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Customer Service Specialist
7 days ago
Copenhagen, Copenhagen, Denmark New Balance Full timeAbout Your Role at New BalanceWe're looking for talented individuals to join our retail team as storefront experience coordinators. In this role, you'll be responsible for delivering exceptional customer experiences, promoting sales growth, and upholding company values.Your Key ResponsibilitiesTo develop strong relationships with customers and colleaguesTo...