Customer Service Coordinator

6 days ago


Copenhagen, Copenhagen, Denmark Grohe AG Full time

We are seeking a detail-oriented Customer Service Coordinator to support Order Management in Finland and other Nordic countries.

In this role, you will be responsible for maintaining a high level of support within the team, placing and changing orders according to corporate guidelines, creating availability requests for customer escalations, handling credit notes, returns, and customer claims, and ensuring high customer satisfaction during and after contact with Order Management.

The ideal candidate will have:

  • Relevant experience in customer service or a related field
  • Excellent communication skills and a strong attention to detail
  • Technical understanding and proficiency in Google Workspace
  • Fluent English language skills, with another Scandinavian language a plus

GROHE offers a dynamic and informal culture, with a clear strategy and goal to grow. Our organization consists of dedicated and competent colleagues, where you will be a part of the team.



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