Support Associate

2 weeks ago


Copenhagen, Copenhagen, Denmark Wolt Full time

Are you a team player with great communication skills? Do you enjoy working in a dynamic environment? If your answer is yes - then read further

We are looking for full-time / part-time (min 15 h/week) Support Associates to join our Support team in Copenhagen, Denmark

What you'll be doing

  • Supporting our customers, courier partners and venues via live chat and phone
  • Ensuring that the delivery operations run smoothly
  • Developing our support function together with the support team as well as other teams within Wolt

Our humble expectations

  • You have great communication skills with a personal touch, and a customer-obsessed and team-oriented mindset
  • You are a fast learner, you have no problem with multitasking, and you are ready to work in a fast-paced environment
  • You can work in shifts in mornings, evenings and weekends - our support is open seven days a week 24/7.
  • You are fluent in Danish language and you have professional working proficiency in English.

What we can offer you (benefits):

  • Wolt credits cashback benefit.
  • Lunch at the office.
  • Fruits and drinks at the office.
  • Employee assistance program.
  • Lots of fun social events with your team members

Your potential start date will be on the 25th of April 2025, and all onboarding will happen the following 14 days.

You'll be working from our office at Borgergade 10, 2. tv, København K with easy transport options. The position is not hybrid or possible to do from home, only at the office.

If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going

We will be reviewing applications on an on-going basis, so send through your application along with your CV as soon as possible

Our Commitment to Diversity and Inclusion

We're committed to growing and empowering a more inclusive community within our company, industry, and cities. That's why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

#J-18808-Ljbffr

  • Copenhagen, Copenhagen, Denmark Dept Full time

    Your RoleAs our Facilities Support Associate, you'll be immersed in a diverse environment, collaborating with experts in Sales Operations, Finance, Hospitality, Recruitment, People, and marketing. You'll juggle multiple tasks with a smile, supporting the behind-the-scenes magic that keeps DEPT running at full speed.Serve as the first point of contact for all...


  • Copenhagen, Copenhagen, Denmark Novo Nordisk AS Full time

    We're seeking an experienced Management Support Associate to join our team at Novo Nordisk. In this role, you will provide high-level administrative support to our Corporate Vice President in Chemistry, Manufacturing and Control (CMC) Quality Assurance.Your key responsibilities will include independently coordinating tasks, activities and events in our area,...


  • Copenhagen, Copenhagen, Denmark AGC Biologics Full time

    We are seeking an experienced Clinical Manufacturing Support Associate to join our team at AGC Biologics. The successful candidate will have experience in manufacturing environments, preferably in clinical/commercial GMP settings.About the RoleThis role involves providing support to our clinical manufacturing teams, ensuring efficient execution of projects...


  • Copenhagen, Copenhagen, Denmark Claimlane Full time

    Job DescriptionWe are seeking a talented Customer Support Associate to join our team at Claimlane.The ideal candidate will be responsible for handling all inbound requests from customers via phone and email, building a scalable support setup using modern tools, and creating an easy-to-use Help Center to promote self-service solutions.In this role, you will...


  • Copenhagen, Copenhagen, Denmark Novo Nordisk AS Full time

    Associate Manager in AMSAT Business SupportCategory: Business Support & AdministrationLocation: Bagsværd, Capital Region of Denmark, DKAre you ready to kick-start your people management career? Do you want to create value-adding impact and support in a large organization? We are looking for an Associate Manager to lead the Administrative & Facility team...


  • Copenhagen, Copenhagen, Denmark MSD Danmark ApS Full time

    PlaceringCopenhagenJob DescriptionAssociate Clinical Research Associate (aCRA)About the PositionWe are currently seeking a skilled and motivated Associate Clinical Research Associate (aCRA) to join our team. This position is with Our Company in Denmark, a leading pharmaceutical company.As an aCRA, you will be an integral part of a dedicated team focused on...


  • Copenhagen, Copenhagen, Denmark The HubDanske Bank Full time

    We are looking for a Corporate Finance Associate to join our team in Nordhavn, Denmark. As a Corporate Finance Associate, you will play a key role in supporting our investment activities, providing data analysis, financial reporting, and executing investments. You will also be responsible for supporting legal and compliance matters. This position offers a...


  • Copenhagen, Copenhagen, Denmark Danske Bank Full time

    Executive Management AssociateWe are seeking an experienced Executive Management Associate to join our team at Danica Pension. In this role, you will have the opportunity to support executive management and drive strategic decision-making in the financial sector.About the RoleThe Executive Management Associate will work closely with executive management to...


  • Copenhagen, Copenhagen, Denmark HCLTech Full time

    About the Job Description\We are seeking a highly skilled Standard IT Supporter who will be delivering onsite IT support & services to all users of our client in Copenhagen, Denmark.\The ideal candidate will be a team player with good communication skills and a focus on end-user experience, willing to learn and share knowledge.\Responsibilities...

  • Corporate Associate

    4 hours ago


    Copenhagen, Copenhagen, Denmark Copenhagen Infrastructure Partners Full time

    Copenhagen Infrastructure Partners (CIP) is a leading investor in renewable energy infrastructure. We are seeking a Corporate Associate to join our SP HoldCo team in Copenhagen.About the TeamOur team focuses on the companies and financials of Senior Partners and other Partners at CIP. We provide critical support to the administration of Senior Partners'...


  • Copenhagen, Copenhagen, Denmark Connected Cars Full time

    About the Job FunctionThe Student Product Support Specialist will be responsible for providing high-quality support to customers via Zendesk, ensuring timely resolution of technical and product-related queries. This includes identifying, troubleshooting, and resolving technical issues, as well as understanding the intricacies of our software to help clients...


  • Copenhagen, Copenhagen, Denmark ADVANTAGE Investment Partners Full time

    The RoleWe are seeking an analytical and dynamic individual to join our Investment and Partnership team as a Student Associate. The associate will work approximately 20 hours per week at our office in Central Copenhagen.This role offers a high degree of ownership across various verticals, including:Conducting market research on private equity and...


  • Copenhagen, Copenhagen, Denmark United Fintech Full time

    Salesforce Automation Associate - Commercial ToolingWe are seeking a highly skilled Salesforce Automation Associate to join our Revenue Operations team at United Fintech. As part of this role, you will be responsible for automating processes, enhancing data quality, and optimising commercial tooling.You will work closely with internal teams to drive...


  • Copenhagen, Copenhagen, Denmark Claimlane Full time

    At Claimlane, we're on a mission to revolutionize the way retailers and brands handle complex claims and returns processes. As a Customer Support Specialist, you'll play a pivotal role in delivering exceptional customer experiences and building a scalable support setup that makes it easy for our customers to self-serve.Key Responsibilities:Handle all inbound...


  • Copenhagen, Copenhagen, Denmark Mars, Incorporated and its Affiliates Full time

    Your Key ResponsibilitiesYou'll be responsible for:Replenishing office supplies and maintaining a clean and organized workspace;Posting packages and managing mail; Monitoring phone calls and responding to inquiries;Supporting Associates with their needs and requests;


  • Copenhagen, Copenhagen, Denmark VendorPanel Pty Full time

    Join our fast-growing international procurement technology SaaS businessWe are seeking an experienced support professional to join our team as an Operations Support Specialist. As a key member of our global operations team, you will provide exceptional customer service and technical assistance to our clients.This is an exciting opportunity for a...


  • Copenhagen, Copenhagen, Denmark Tamigo Full time

    We're Tamigo, a forward-thinking software company that's changing the way businesses operate. As a Client Solutions Professional, you'll play a crucial role in ensuring our customers get the most out of our software.Your responsibilities will include:Providing top-notch customer support via phone, email, and chatIdentifying and resolving technical issues,...


  • Copenhagen, Copenhagen, Denmark Novo Nordisk AS Full time

    We are looking for an Office Operations Associate to join our team. In this role, you will provide administrative support to various departments and managers, ensuring seamless day-to-day operations.ResponsibilitiesMeetings: planning, scheduling, taking minutes, and following up on action plansCoordinate activities and calendars, including booking events and...


  • Copenhagen, Copenhagen, Denmark Strukton Rail AB Full time

    Key Responsibilities:Provide technical support and assistance to staff and students in person, via remote access tools, or through phone calls.Troubleshoot and resolve hardware and software issues, including desktops, laptops, printers, and mobile devices.Assist in the installation, configuration, and maintenance of computer systems and software...


  • Copenhagen, Copenhagen, Denmark INTELLISHORE Full time

    Associate Consultant (Student position)We are looking for undergraduates or graduates that want to work on exciting projects, with fantastic colleagues and the newest technologies while providing value by working directly with our clients in cross-functional teams.Are you our new Associate Consultant within AI & Data Science?We are looking for excited,...