Danish CRM Manager Copenhagen More details

3 days ago


Copenhagen, Copenhagen, Denmark medieragency Full time

Medier isn't just a marketing agency—we're creative partners to our clients. From digital and social media strategies to PR, influencer collaborations, SEO, programmatic advertising, and CRM, we offer a comprehensive suite of expert services. By combining creativity with data-driven insights, we don't just deliver campaigns—we deliver results.
Our philosophy is simple — hire a team of diverse, passionate people and foster a culture that empowers you to do your best work. Is it a match? You're in.

About Medier

Medier is a fast-growing company in the iGaming industry, dedicated to delivering top-tier player experiences through innovative marketing and customer engagement strategies. We are now looking for a Danish-speaking CRM Manager to join our team in Copenhagen and take our customer relationship management to the next level

Your Role:

As a CRM Manager, you will be responsible for developing and executing CRM campaigns, ensuring top-tier customer engagement, retention, and reactivation strategies. You will work closely with cross-functional teams to create personalized, data-driven campaigns that enhance the customer journey.

Key Responsibilities:
  1. Plan, implement, and optimize CRM strategies to boost player retention and engagement.
  2. Create personalized campaigns using email, SMS, push notifications, and in-platform messaging.
  3. Analyze customer data & behavior, using insights to drive segmentation and targeted marketing initiatives.
  4. Collaborate with marketing, product, and data teams to ensure seamless execution of CRM initiatives.
  5. Monitor key KPIs, track campaign performance, and suggest optimizations.
  6. Ensure CRM communication aligns with brand tone, compliance regulations, and responsible gaming guidelines.
  7. A/B test and experiment with new ways to maximize player lifetime value (LTV).
What We're Looking For:
  1. Fluent Danish speaker, with strong proficiency in English.
  2. 2+ years of CRM experience, preferably within iGaming, e-commerce, or digital marketing.
  3. Strong analytical mindset with experience using CRM tools & automation platforms.
  4. Ability to craft compelling customer journeys and retention strategies.
  5. Experience working with customer segmentation and loyalty programs.
  6. Strong project management skills and attention to detail.
  7. Passion for the iGaming industry is a plus
What We Offer:
  1. Be part of a growing international company in the iGaming industry.
  2. Work from our modern office in Copenhagen.
  3. Career growth opportunities and ongoing professional development.
  4. A dynamic and fun team environment with exciting projects.
  5. Competitive salary and great benefits package.

Ready to take the next step in your CRM career? Apply now and join Medier in shaping the future of player engagement

Send your CV to or reach out for more details

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