Product and Support Specialist

2 days ago


Odense C, Denmark FlexBuy Technologies AS. Full time

Er du god til at hjælpe kunder og har sans for godt købmandsskab?

Som Produkt and Support Specialist hos Flexbuy bliver du bindeleddet mellem vores kunder og vores interne processer.

Du får en vigtig rolle i at sikre, at medarbejderne hos vores kunder får en fantastisk oplevelse, når de bruger vores systemer.

Dine opgaver vil blandt andet være:

- At hjælpe vores kunder med deres spørgsmål og udfordringer på en imødekommende og løsningsorienteret måde

- Udvælge, oprette og holde styr på produktudvalget i vores webshop

- Behandle bestilling og hjælpe med kontrakter

- Hjælpe med indkøb af varer/services til vores løsninger

- Opbygge relationer med eksisterende og nye leverandører

Hos os handler det om at give kunderne en god oplevelse – hele vejen igennem. Hvis du har sans for struktur og kan levere fremragende service, så glæder vi os til at høre fra dig.

Vi forestiller os at du kommer fra servicefaget og har lyst til at prøve nye udfordringer. Det kan være du lige er færdiguddannet kontorelev eller har erfaring fra lignende stillinger.

Du vil passe perfekt i rollen hvis du har:

- Gode kommunikationsevner på skrift og tale på dansk og engelsk

- Elsker at kommunikere med mennesker

- En diplomatisk og løsning orienteret tilgang til udfordringer

- Kan finde ud af at bruge de basale funktioner i Excel

- Kan lide at undersøge priser og skabe overblikket på den bedste handel

- En naturlig interesse for elektronik og møbler

Det er et ekstra plus hvis du har:

- Erfaring med Zendesk, Hubspot eller lignende (Ikke et krav)

Hos Flexbuy vil du opleve en virksomhed, hvor ordet er frit og med masser af muligheder for at dine ideer bliver lyttet til. Vi har i løbet af året flere spændende sociale arrangementer, en rigtig god frokostordning og sidst – men ikke mindst – frihed under ansvar.

Vi tilbyder:

• Et arbejdsmiljø, hvor du kan påvirke udviklingen og arbejdsgangene.

• Tæt samarbejde med dygtige kolleger.

• Mulighed for personlig og professionel udvikling.

• Løn efter kvalifikationer.

• Fleksible arbejdstider.

Lidt mere om Flexbuy

Flexbuy er en virksomhed med over 10 års erfaring inden for IT. Vi har kontor i hjertet af Odense, inden for gåafstand til Odense Banegård. Virksomheden udsprang fra den fortsat succesfulde Demovare, som mange kender fra Løvens Hule, hvor både Jesper Buch og Tommy Ahlers valgte at investere i projektet.

Vores primære produkt er software til håndtering af bruttolønsordninger, CYOD og leasing af elektronik til virksomheder. Vi har udviklet en platform, som skaber overblik og forenkler det administrative arbejde for virksomheder, der ønsker at tilbyde udstyr og personalegoder til deres medarbejdere.

Sådan søger du:

Hvis denne spændende stilling lyder som noget for dig, bedes du sende din ansøgning og CV i PDF-format til job@flexbuy.dk. Angiv “Product and Support Specialist” i emnefeltet. Du må maksimalt vedhæfte to PDF-dokumenter.

Har du spørgsmål til stillingen, kan du ringe på +45 89 808 404.



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