Customer Care Consultant

2 days ago


Aarhus V, Denmark Generaxion Full time

Er du drevet af at skabe den ultimative kundeoplevelse? Kan din positive attitude mærkes i enhver samtale, og er struktur en naturlig del af din tilgang?

I takt med Generaxions vækst søger vi en ny teamspiller til vores Customer Care Center. Din primære opgave vil være at sikre, at vores kunder føler sig værdsatte og professionelt taget hånd om.

Opgaven

Som Customer Care Consultant vil din primære opgave være at tage hånd om vores mange kunder og hjælpe dem trygt og sikkert igennem deres tid hos os. Dette vil blandt andet indebære onboardings af alle nye kunder, hvor vi hjælper kunden i gang hos os, sikrer at vi har de nødvendige informationer og generelt giver dem en varm velkomst til Generaxion.

Derudover tilbyder vi vores mange eksisterende kunder en proaktiv service, hvorved de løbende vil få opkald fra en Customer Care Consultant, som hjælper med spørgsmål eller support med deres forskellige løsninger hos Generaxion.

Du vil blive en del af en alsidig og dynamisk afdeling, hvor vi alle er drevet af en høj arbejdsmoral og faglighed.

Vi brænder alle for at levere en god service til vores kunder.

Afdelingen er solidt placeret i midten af vores produktion, hvorfor du vil få en bred berøringsflade med resten af virksomheden.
Du vil primært bruge det meste af dine arbejdsdage med en telefon, men skal forvente at andre opgaver også har brug for din opmærksomhed.

Om dig

Vi forestiller os, at det ligger dig naturligt at tale med alle, at du ikke er bange for at kaste dig ud i noget nyt, og at du arbejder ud fra moralen "Det har jeg ikke prøvet før, så det kan jeg sikkert godt". Dermed vil du sikkert også kunne kende dig selv i følgende:

- Du møder altid andre med et smil.
- Du er naturligt tillidsskabende.
- Du er en fremragende kommunikator og er nem at komme i dialog med.
- Du arbejder struktureret med en høj ordenssans.
- Du er nysgerrig på online markedsføring og arbejdet med data.
- Du nyder at sætte kunden i centrum og yde den bedste form for service.

Din arbejdsglæde er vigtig for os

Derfor bestræber vi os hver dag på at skabe rammer for vores medarbejdere. Der er her mulighed for en spændende fuldtidsstilling i en afdeling, der altid har kunden i fokus. Din udvikling og motivation er nøglen til en god service, derfor kan du også forvente, at der vil blive udarbejdet en udviklingsplan for dig i samarbejde med nærmeste leder. Desuden har vi også et stærkt fællesskab, hvor fester, sociale arrangementer og en god flok smilende, sjove kollegaer vil være en del af dagligdagen i Generaxion. Derudover får du:

- Erfarne og fagligt stærke kolleger, der ved hvad de laver
- Ansvar og mulighed for at være udvikle både dig selv og afdelingen
- Et arbejdsmiljø, som vil udfordre og udvikle dig
- Madordning
- Løn efter kvalifikationer, pensionsordning og sundhedssikring.

Lyder jobbet som noget for dig? Så tøv ikke med at sende din ansøgning afsted.
Vi holder samtaler løbende.



  • Aarhus, Denmark Ramboll Full time

    Customer Success Consultant med det sorte bælte i kunderelationer Får du et smil på læben, når det lykkes dig gøre en forskel og skabe tydelige forandringer på landets arbejdspladser? Vi er på udkig efter dig, der kan onboarde og hjælpe vores kunder med at få mest muligt ud af vores HR-løsninger. Hos PeopleXact gør vi det muligt for...


  • Aarhus, Denmark Columbus AS Full time

    Solution Consultant M3 | Build the Future with M3 at Columbus! Are you ready to step into a role that blends technology, strategic thinking, and customer engagement? If you thrive on delivering within presale and enjoy crafting customized large solutions, this is your opportunity to make a difference! Location: Aarhus, Ballerup & Middelfart Welcome to...

  • Support Consultant

    6 days ago


    Aarhus, Denmark Projectum Full time

    Where technical expertise meets business insight and customer service. Are you technically skilled, strategically minded, and ready to make an impact for our customers? Join us at Projectum as a Support Consultant! We’re looking for a Support Consultant with a unique blend of technical expertise, business understanding and customer service. In this...


  • Aarhus, Denmark Valcon AS Full time

    Do you have 3-6 years of experience as a project manager, internal consultant or management consultant, and are you passionate about creating lasting results for organisations and motivated by analysing and solving problems? Then you are the colleague we are looking for! You will be Helping our clients in all industries to develop and implement strategies...


  • Aarhus, Denmark Mjølner Informatics Full time

    Mjolner Informatics has opened its first international office in Madrid, Spain. We are now seeking two ServiceNow Consultants to join our team, working on complex ServiceNow projects for our clients based in Denmark. We are looking for both Senior and Junior profiles. Who is Mjolner? Mjolner Informatics is a leading Danish software company that specializes...


  • Aarhus, Denmark Arrow Electronics Full time

    Position: Enterprise Technical ConsultantJob Description: Arrow’s Enterprise Computing Solutions (ECS) business is a global technology enablement company that brings innovative IT solutions to the market to solve complex business challenges. We deliver value-added distribution, business consulting, and channel enablement services to the world’s...


  • Aarhus kommune, Denmark Plecto Full time

    Customer Success Manager (CSM) Are you our next Customer Success Manager? Do you have a natural flair for Customer Care and a good understanding to develop companies in different industries, by focusing on their unique KPI’s? Then join us in building a world-class product that helps our customers succeed! At Plecto, we are on a mission to create the...


  • Aarhus, Denmark Dailystaffworks Europe Full time

    Work Remote In Greece: Danish Customer Service + Full Paid Relocation Package 3 weeks ago Be among the first 25 applicants Are you thinking of a change? Bring your Danish skills to sunny Greece! Imagine a life where you wake up to the Greek sunshine, spending your weekends on scenic islands or hiking stunning mountains, all while working for an international...


  • Aarhus, Denmark NTT Data Business Solutions AS Full time

    SAP Authorization Junior Consultant Are you ready to pave the way for SAP security excellence? To assist our SAP customers on their S/4 transformation journey and fulfil increasing security, privacy and data protection demands, we seek an experienced SAP authorization consultant who is also innovative and proactive. NTT DATA Business Solutions is the...


  • Aarhus, Denmark Vestas Full time

    Digital Collaboration & Workplace aims to deliver seamless employee experiences providing end-users with capability and empowerment by minimizing technological disruptions. We aim to do so by providing products, processes, and governance around digital touchpoints for our colleagues and by constantly optimizing end-to-end digital experience, proactively...


  • Aarhus, Denmark Danske Commodities AS Full time

    Student employee for Customer Operations & Reporting Do you have basic German language skills that you would like to put into action in an international energy trading company? Are you skilled in Excel and/or the database tool SQL? And do you enjoy working with data and ensuring its quality? Then keep reading – it could be one of the best career decisions...


  • Aarhus, Denmark Patrique Mercier Recruitment Spain Full time

    Nordic Speaking Travel Consultant - Remote in Greece Join our team at Patrique Mercier Recruitment ES as a Nordic Speaking Travel Consultant, and enjoy the flexibility of a remote position while living in beautiful Greece! This is an incredible opportunity for travel enthusiasts who are fluent in Nordic languages (Swedish, Danish, Norwegian, or Finnish) to...


  • Aarhus, Denmark Projectum Full time

    Do you want to take the lead in providing world-class consultancy across all PPM capabilities and our product suite? Are you a curious and self-driven IT consultant with experience in PMO processes or similar? Then you might be our new Senior Portfolio and Project Management (PPM) Consultant. With us, you will join a world-class team of consultants with...


  • Aarhus, Denmark COWI Full time

    Do you want to turn complexity into clarity for clients? Can you collaborate effectively on large-scale projects to achieve successful outcomes? And are you an experienced advisor ready to make an impact? Then, you might be the expert we’re looking for! Enhance project outcomes through expert client advisory To help our clients realize their visions from...


  • Aarhus, Denmark Projectum Full time

    Are you into IT and eager to learn and master the PPM space and Projectum’s products? Are you interested in or have already worked with the Power Platform or other IT Solutions either as a user or as part of an IT implementation? Then, you might be our next Portfolio and Project Management (PPM) Consultant. At Projectum, you will join a world-class team...

  • Head of Customers

    5 days ago


    1577 København V, Denmark Danske Bank Full time

    Hvem er vi og hvor er vi på vej hen? Danica står foran en spændende tid med digital transformation og optimering af vores forsikrings- og pensionsløsninger. Vi er dedikerede til at forbedre vores service og tilbyder vores medarbejdere et inspirerende arbejdsmiljø, hvor både personlig og professionel udvikling værdsættes. Med vores strategi Forward...

  • Solution Consultant

    6 days ago


    Aarhus kommune, Denmark BE-terna ApS Full time

    Aarhus, Denmark Hørsholm, Denmark Danish location/Remote, Denmark Solution Consultant Microsoft D365 Business Central Do you want to be more than just a consultant?With us at BE-terna, you get the opportunity to be part of a great team with exciting and challenging projects where you can act as an entrepreneur within a large company. Bring your acquired...


  • Aarhus, Denmark Patrique Mercier Recruitment Spain Full time

    Nordic Speaking Customer Experience Specialist - Athens, Greece Join the dynamic team at Patrique Mercier Recruitment ES as a Nordic Speaking Customer Experience Specialist in the beautiful city of Athens, Greece! We're looking for passionate individuals fluent in Nordic languages to help us deliver exceptional customer experiences.In this role, you will...


  • Aarhus, Denmark Patrique Mercier Recruitment Spain Full time

    Nordic Speaking Customer Service Banking - Athens, Greece Patrique Mercier Recruitment ES is excited to announce a fantastic opportunity for Nordic-speaking professionals to join a premier customer service banking team in Athens, Greece. This role is perfect for those who are enthusiastic about providing exceptional customer support in a dynamic banking...


  • Aarhus kommune, Denmark JYSK Full time

    Company Description Job Description Are you passionate about working with customer insights, and do you want to be part of an exciting journey where you ensure the voice of the customer across JYSK? Then you might be the new Customer Insight Specialist we are looking for! WHAT WE OFFER YOU As a Customer Insight Specialist you will help collect and analyse...