Current jobs related to Customer Support Intern - Kongens Lyngby - Sign In Solutions


  • Kongens Lyngby, Denmark Microsoft Danmark ApS Full time

    Overview Start date: November 2024 Location: Lyngby, Denmark Type of Employment: Internship (Student Worker) Every year, we welcome interns from every corner of the world to join Microsoft. You bring your aspirations, talent, potential—and excitement for the journey ahead. Come build community, explore your passions and do your best work at Microsoft with...


  • Kongens Lyngby, Lyngby-Tårbæk Kommune, Denmark Microsoft Danmark ApS Full time

    OverviewLocation: DenmarkType of Employment: Internship (Student Worker)At Microsoft, we're committed to empowering every person and organization on the planet to achieve more. As a Customer Success Account Management Intern, you'll play a key role in helping our customers succeed with our products and services.ResponsibilitiesOverviewAs a trusted business...


  • Kongens Lyngby, Lyngby-Tårbæk Kommune, Denmark Microsoft Danmark ApS Full time

    OverviewLocation: DenmarkType of Employment: Internship (Student Worker)At Microsoft Danmark ApS, we're committed to empowering every person and organization on the planet to achieve more. As an intern, you'll have the opportunity to work on real-world projects, collaborate with teams across the globe, and develop your skills in a dynamic and inclusive...


  • Kongens Lyngby, Lyngby-Tårbæk Kommune, Denmark Microsoft Danmark ApS Full time

    Unlock Your Potential at MicrosoftCome and be part of a dynamic team at Microsoft, where you will have the opportunity to build community, explore your passions, and do your best work. As a Solution Area Specialist Intern, you will play a key role in uncovering and qualifying new leads, driving consumption with both new and existing customers, and...


  • Kongens Lyngby, Denmark Microsoft Danmark ApS Full time

    Overview Come build community, explore your passions and do your best work at Microsoft with thousands of University interns from every corner of the world. This opportunity will allow you to bring your aspirations, talent, potential—and excitement for the journey ahead. As a Solution Area Specialist Intern, you will uncover and qualify new leads while...


  • Kongens Lyngby, Denmark Microsoft Danmark ApS Full time

    Overview Start date: November 2024 Location: Lyngby, Denmark Type of Employment: Internship (Student Worker) Every year, we welcome interns from every corner of the world to join Microsoft. You bring your aspirations, talent, potential—and excitement for the journey ahead. At Microsoft, Intern Workers work on real-world projects in collaboration with...


  • Kongens Lyngby, Lyngby-Tårbæk Kommune, Denmark Microsoft Danmark ApS Full time

    About the RoleWe are seeking a highly motivated and detail-oriented intern to join our Sales Operations team at Microsoft Danmark ApS. As a Sales Operations Intern, you will have the opportunity to work on real-world projects, collaborate with teams across the world, and contribute to the growth and success of our organization.ResponsibilitiesConsumption...


  • Kongens Lyngby, Lyngby-Tårbæk Kommune, Denmark Microsoft Danmark ApS Full time

    {"Responsibilities": "Key ResponsibilitiesAs a Customer Success Account Management Intern, you will be a trusted business advisor to Microsoft's customers paying for our support services.You will maintain a long-term relationship with customers to gain a thorough understanding of the organization's IT goals, pain points, and the IT team's impact on overall...


  • Kongens Lyngby, Denmark Microsoft Danmark ApS Full time

    Overview Start date: November 2024 Location: Copenhagen, Denmark Type of Employment: Internship (Student Worker) Every year, we welcome interns from every corner of the world to join Microsoft. You bring your aspirations, talent, potential—and excitement for the journey ahead. Come build community, explore your passions and do your best work at Microsoft...


  • Kongens Lyngby, Lyngby-Tårbæk Kommune, Denmark Microsoft Danmark ApS Full time

    OverviewAt Microsoft Danmark ApS, we're looking for a talented individual to join our team as an Account Management Intern.This is an exciting opportunity to work with our customers and help them achieve their digital transformation goals.ResponsibilitiesDevelop and execute account plans to drive sales and customer satisfaction.Understand customer drivers of...


  • Kongens Lyngby, Lyngby-Tårbæk Kommune, Denmark Microsoft Danmark ApS Full time

    Unlock Your Potential as a Solution Area Specialist Intern at Microsoft Danmark ApSCome and be part of a dynamic team at Microsoft Danmark ApS, where you will have the opportunity to develop your skills and expertise in a fast-paced and innovative environment. As a Solution Area Specialist Intern, you will play a key role in uncovering new leads, driving...

  • IT Support Trainee

    1 week ago


    Lyngby, Denmark COWI Full time

    Do you want to advance your career in IT? Can you support our IT team effectively? Are you interested in growing your potential alongside a team of international experts? If so, this could be the ideal next step in your career. A position that will drive your development further As part of Group IT within COWI's Business Partner organization,...


  • Kongens Lyngby, Lyngby-Tårbæk Kommune, Denmark Danmarks Tekniske Universitet (DTU) Full time

    DTU Nanolab's Fabrication Support group is seeking a highly skilled leader to drive its future growth and success.About the RoleThe successful candidate will be responsible for managing a team of 10 people, providing user training, process development, and customer inquiries. As the Head of Fabrication Support, you will guide the team, oversee its...


  • Kongens Lyngby, Lyngby-Tårbæk Kommune, Denmark Danmarks Tekniske Universitet (DTU) Full time

    Job Title: Fabrication Support Team LeaderDTU Nanolab is seeking a highly skilled and experienced leader to manage our Fabrication Support team. As the new Head of Fabrication Support, you will be responsible for guiding a team of 10 people in user training, process development, and customer inquiries.Key Responsibilities:Manage a team of 10 people in...


  • Kongens Lyngby, Lyngby-Tårbæk Kommune, Denmark Danmarks Tekniske Universitet (DTU) Full time

    Job Title: Fabrication Support Team LeaderDTU Nanolab is seeking a highly skilled and experienced leader to manage our Fabrication Support team. As the new Head of Fabrication Support, you will be responsible for guiding a team of 10 people in user training, process development, and customer inquiries.Key Responsibilities:Manage a team of 10 people in...


  • Kongens Lyngby, Lyngby-Tårbæk Kommune, Denmark Danmarks Tekniske Universitet (DTU) Full time

    About the RoleDTU Nanolab is seeking a highly skilled and experienced leader to head its Fabrication Support team. As the new Head of Fabrication Support, you will be responsible for managing a team of 10 people, providing user training, process development, and customer inquiries. Your primary tasks will be to guide the team and have an overview of its...


  • Kongens Lyngby, Lyngby-Tårbæk Kommune, Denmark Danmarks Tekniske Universitet (DTU) Full time

    Leading the Way in Cleanroom FabricationDTU Nanolab's Fabrication Support group is seeking a seasoned leader to spearhead its cleanroom operations. With a focus on micro- and nanofabrication, this role offers a unique opportunity to shape the future of this cutting-edge technology.Key Responsibilities:Manage a team of 10 professionals, guiding them in user...


  • Kongens Lyngby, Denmark Danmarks Tekniske Universitet (DTU) Full time

    DTU Nanolab’s Fabrication Support group needs a new leader. DTU Nanolab is expanding our current cleanroom activities. If you want to play an active role in the future of micro- and nanofabrication in Denmark, you might just be the person we are looking for to strengthen DTU’s efforts. If you can link commercial as well as academic applications to real...

  • IT Support Trainee

    1 week ago


    Kongens Lyngby, Lyngby-Tårbæk Kommune, Denmark COWI Full time

    Unlock Your Potential in ITCOWI's Business Partner organization is seeking an IT Support Trainee to join our creative team driving global IT solutions. As part of our Group IT, you'll work alongside international experts and collaborate closely with a diverse, global team.Our open and informal culture encourages professional growth, where collaboration,...


  • Kongens Lyngby, Lyngby-Tårbæk Kommune, Denmark Novo Nordisk Full time

    About the RoleWe are seeking a highly skilled Business Support Manager to join our leadership team at Novo Nordisk. As a key member of our Future Standards OT & Automation team, you will play a pivotal role in driving our strategic direction and ensuring the smooth expansion of our organization.Key ResponsibilitiesAssist the leadership team in setting...

Customer Support Intern

2 months ago


Kongens Lyngby, Denmark Sign In Solutions Full time

We are looking for a dynamic and detail-oriented Customer Support Intern to join our Support team as the first line of customer assistance. This role is ideal for someone passionate about delivering exceptional service and continuously striving for improvement. This is a part-time position, requiring 15-20 hours per week.

This is a hybrid role (3x/week in office) based out of our Lyngby office.

About Us

Sign In Solutions is the innovative workplace enablement partner that goes beyond traditional visitor management, combining the comprehensive software and real-time analytics modern organizations need to mitigate risk, elevate experiences, and empower people. Launched in 2021 with funding from PSG V, Sign In Solutions acquired Sign In App, Sign In Enterprise (formerly Traction Guest), Sign In Compliance (formerly ThreatSwitch), Sign In Workspace (formerly Pronestor), Sign In Scheduling (formerly 10to8) and Sign In Central Record (formerly SCR Tracker).

Culture:

Culture is important at Sign In Solutions. Our values don’t just sit on a glossy page. We live them every day. Our values are the cornerstone of who we are:

  1. Customer 1st
  2. Respect & Dignity
  3. Accountability & Empowerment
  4. Honesty & Positivity
  5. We're Here To Win
  6. Do Good & Give Back

Skills:

  • Comfortable using computers, navigating operating systems like Microsoft Windows, and understanding basic software applications.
  • Experience working with SaaS technology like Microsoft 365 & Exchange.
  • Experience working with networks and browsers.
  • Ability to think critically and analytically.
  • Ability to multi-task in a fast-paced environment.
  • Willingness and passion to quickly learn skills and knowledge that you don’t currently possess.
  • Desire to be the best at what you do and a part of something bigger than yourself.

What You Will Be Doing:

  • First Line Support: We prioritize our customers and need your help to ensure they have the best experience when contacting our support team. You will work with a ticketing system, responding to customers via email, phone, or Google Meet. As we integrate AI and chat tools into our daily operations, you will be a part of this innovative journey.
  • Ticket Resolution: Respond to customer inquiries and assist in resolving support tickets promptly and efficiently.
  • Customer Care: Provide timely responses to customer problems, ensuring a high level of satisfaction and escalate technical issues when required.
  • Assist in creating and updating user manuals, FAQs, and other support documents to enhance the customer experience.
  • You'll have the flexibility to work alongside your studies, gaining practical experience at the forefront of support and development in delivering exceptional customer experiences.

This isn’t just about us getting to know you. We believe you need to dive in to get to know us. We encourage you to research and read up on our company news and articles. Throughout the recruitment process, you will be given the opportunity to ask lots of questions, meet different members of our team, and get hands-on to showcase your skills. As you get to know what we’re all about, we hope you’ll become increasingly confident and excited that we could be your next big move.

Once your application is received and reviewed, qualified candidates will move on to our next steps. Our general recruitment process has the following steps:

  1. Phone Interview with our HR team
  2. In-person interview to meet some of the team
  3. Cultural Interview

We are an equal opportunity employer and love diversity at our company We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status.

#J-18808-Ljbffr