Project Director, Strategic Accounts

2 days ago

Copenhagen, Copenhagen, Denmark Demant Polska Full time
Project Director, Strategic Accounts & Business Development

Are you an experienced commercial profile ready to take operational responsibility towards our largest accounts? Are you also a skilled stakeholder manager able to match customer needs with our internal capabilities?

If so, you may be our new colleague at Demant, where we are recruiting a Project Director in the Strategic Accounts & Private Label team.

This role is key to our partnership efforts with some of our largest accounts, ensuring sales, customer satisfaction, and long-term relations. Through your interaction with accounts, you will bring insights and key actions back to our product development organization, ensuring that our offerings meet specific account needs.

Operational Leadership and Strategic Partnerships
As our new Project Director, you will overlook projects in strategic accounts management, project & stakeholder management and to some extent, private label management.

"You will be the cornerstone of account insights offering strong guidance to stakeholders across the organisation in regard to future account activities, product launch details and specific account requests ", says Mads and continues "We are currently looking into different initiatives addressing how we incorporate new customer demands, which will require a strong account management skill-set ".

Strategic Account Management
You will own and manage the operational aspects towards some of Demant's largest external accounts, cultivating a partnership-based approach by identifying, understanding, and solving specific operational account needs. You will contribute to the Demant account management framework by capturing relevant information and action plans of the account.

Collaborating closely with the Strategic Account Director (Sales), you will track account performance, provide insights, and recommend improvements. Additionally, you will manage and organize customer engagement activities regarding roadmap planning and project deliveries, becoming a cornerstone of account understanding across the organization.

Project & Stakeholder Engagement
You will partner with our US & International Sales Department to co-develop commercial plans and actions. Collaborating across Demant's organization, including Product & Portfolio Management, R&D, QA, and Global Marketing, you will ensure account action plans are activated and delivery commitments met. You will oversee account-specific deliveries such as development projects, process improvements, and learning & training offerings. Furthermore, you will contribute to internal development and roadmap discussions reflecting account insights and needs.

Private Label Management
When relevant, you will work with the Private Label Programme for product portfolio development.

You can expect to travel between 15-20 days annually.

Welcome to Strategic Accounts & Private Label
You will be a part of Strategic Accounts & Private Label, where we as a team engage effectively in supporting our business by developing and growing our strategic accounts through collaborative efforts between global and local functions, and ensure a profitable private label program based on business case potential and solid understanding of market and customer dynamics.

We are a part of Commercial Operations in Hearing Aids Group, and we are located in Smørum, just outside Copenhagen.

Experience in International Strategic Account Management
Your educational background is not the most important thing for us. What we are interested in is your ability to effectively handle strategic account management or project management in an international corporate environment.

You have gained experience in B2B or B2C within medical devices or consumer electronics. If you have experience from other consumer goods in an international context, we are also very interested in hearing from you.

Communication, stakeholder management, and collaboration skills in a matrix organization come easily to you, along with the ability to manage multiple projects and priorities effectively.

Want to Know More?
If you have any questions, feel free to contact Senior Director Mads Prebensen at +45 4137 1191.

Send us your application to the application system no later than 13th of March 2025. We will conduct interviews on a running basis. Please note that we only accept applications through the application system.

At Demant we value diversity, equity, and inclusion (DE&I) and we are committed to creating an inclusive working environment. We welcome applications from all qualified candidates regardless of ethnic background, personality, age, gender, and education. Diversity is part of our cultural DNA. Women in STEM areas are particularly encouraged to apply, as Demant supports United Nations Sustainable Development Goal 5 on gender equality.

About Demant

Demant is a world-leading hearing healthcare and technology group built on a heritage of care, health, and innovation since 1904. The Group offers innovative technologies, solutions, and expertise to help people hear better. In every aspect, from hearing care, hearing aids and hearing implants to diagnostic equipment and services and audio solutions, Demant is active and engaged. Headquartered in Denmark, the Group employs more than 21,000 people globally and is present with solutions in 130 countries where we create life-changing hearing health and high-end audio and video solutions. William Demant Foundation holds the majority of shares in Demant A/S, which is listed on Nasdaq Copenhagen and among the 25 most traded stocks.

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