Danish Speaking Platform Onboarding Manager Customer Success · Copenhagen · Hybrid Remote
3 days ago
Be part of creating a sustainable future – lead, don’t follow.
Position Green is a pioneering Nordic scale-up that pairs leading tech talent with the brightest minds in sustainability. And you can play a key role in our mission—to revolutionize how companies do sustainable business.
It’s who we are that makes it work. For us, it’s not just about ticking boxes; it’s about igniting passions and inspiring meaningful change. We engage directly with customers worldwide to simplify the complex ESG landscape and spearhead change that impacts people, planet, and their bottom line. By developing new products and solutions inspired by their real needs and ambitions, we make it easier to make a difference—and to lead the way.
We are excited to offer the opportunity to be part of our journey in the role of Platform Onboarding Manager, working in a discipline with a crucial impact on Position Green’s business growth.
About the RoleIn the role of Platform Onboarding Manager, you will have the main responsibility for the customers’ onboarding to the Position Green Platform, including project management and ensuring a quality-assured measure structure in the Position Green Platform, corresponding to our customers’ needs. To achieve this, you will work closely with both the product and the customer. Reporting to our Customer Success Team Lead, you will be part of a team full of knowledge, ambition, and fun.
As a Platform Onboarding Manager, you will mainly:
- Manage the onboarding of the customer’s measure structure into the Position Green Platform so that it corresponds to their needs in collaboration with a Platform Onboarding Analyst.
- Support in sustainability-related matters according to the customers' needs.
- Run meetings throughout the onboarding process in an efficient manner.
- Be the point of contact for questions from all stakeholders (customer, partners, and others) related to the development of the measure structure.
To thrive in this role, we believe that you enjoy driving your own projects and see the importance of meeting the customers' needs. You have the ability to manage multiple stakeholders in a fast-moving context, and you are used to working in several work streams at the same time.
Ideally, you have experience in project management or customer success management, preferably from a SaaS environment. You're fluent in Danish and English, both written and spoken. If you also speak Swedish or German, that is just a plus You have a degree (BSc minimum) within a relevant field such as business, economics, environmental studies, or similar, along with knowledge and experience in one or more of these areas:
- Project management
- Customer service in a B2B environment, preferably SaaS
- Calculations of greenhouse gas emissions and emission factors
- Sustainability reporting according to common standards such as GRI, GHG Protocol, CDP, or TCFD
As a person, you bring an uplifting attitude, curiosity, and a sense of humor. You thrive in a collaborative environment where teamwork and a shared commitment to positive change drive success. You are a doer who thrives on delving into details as well as truly understanding and delivering according to the customer's needs.
What Do We Offer?If you want to make a positive impact, Position Green is where to do it. You will work with some of the leading experts within their field. As we grow together, you will have opportunities to develop your competencies and progress into new roles along the way. Our inclusive, diverse, and uplifting culture encourages collaboration and innovation, providing a supportive environment for your professional journey.
LocationThis position is based in our newly refurbished Copenhagen office near Vesterport station. You'll also get to visit our Malmö office regularly.
What’s Next?
If this opportunity excites you, please submit your CV. We value personal suitability highly in our recruitment process and review applications as they come in. Don't wait too long to reach out If everything aligns, we're hoping to welcome our new team member by April.
Please note: To ensure a fair and unbiased process, we kindly request that you refrain from attaching a cover letter to your application. We believe in evaluating every candidate based on CV and the responses provided in our application form.
Recruitment ProcessOur recruitment process is designed to be thorough and fair, consisting of:
- First interview (People & Culture)
- Business case interview (Director +Team Lead)
- Third interview (in office)
We look forward to hearing from you and exploring how your skills and passions align with the goals of Position Green. Let’s shape a sustainable future together
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