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Operating System Support Specialist
2 months ago
About us
Teracloud ApS is a Denmark based software product company with a wide range of product lines from industrial power and climate controllers. Our mission is to provide R&D services to our partners. This position is for our VMS Brand.
VMS Software (VSI) develops, maintains and supports the OpenVMS operating system from HPE, which is in operation for more than 40 years in key companies responsible for running a great deal of our society’s infrastructure.
VMS Software is a combination of senior and junior software professionals, with regional hubs all over the world. We are looking for an Operating System Specialist to join our team.
The Program for our Operating System Specialist
The first 6 months of your employment will consist of a thorough training period, which will incorporate both theoretical and hands-on experience on our own Operating System. Hereafter, you will be mentored by experts in different parts of Europe, each with different experience in technical customer tasks. The expertise ranges from monitoring of pre-installed systems, configuration & tuning, up to migration of legacy deployments.
You will be mentored and follow senior highly experienced engineers on customer visits and on-site deployments, so you learn from the best in the field, as the action takes place. The majority of tasks will be planned in advance, but expect on rare occasions you will be required to travel within Europe and/or to be available at weekends, when compensation for both will be provided. This could for example be 3 times a year but depends strongly on customer needs.
Your experience and skills:We are looking for both junior as well as senior candidates, with the following:
Need to have:- Proven experience as an administrator of one or more Operating System, e.g. Windows Server and Linux, FreeBSD, OpenVMS, others
- Proven experience in CLI and at least 1 CLI scripting language: e.g. bash, powerShell, DCL, others
- Proven problem-solving skills; familiar with logical troubleshooting methodology
- Educational background within Engineering, CS, SW Development, or Exact Sciences
Nice to have:
- Experience in Computer Hardware maintenance, particularly servers
- Experience in programming languages, particularly C, C++ or legacy ones such as Pascal, Basic, Fortran, Cobol, etc
- Experience in customer facing technical roles
- You are able to discuss pros and cons of any technical choice, specially when comparing OS distributions. You understand that there are no absolute solutions, only trade-offs.
- Ability to distinguish personal vs team vs customer needs; understand different points of view when it comes to favoring a given trade-off
- Strong curiosity and desire to learn. You like reading about new technologies. You want to know how things work
- Open-minded, able to think out of the box
- You like solving technical puzzles, and resolving problems by following logical conclusions. You learn quickly.
- A positive attitude to meeting challenges and interacting with your peers: not only listing problems but also proposing solutions.
- You use clear and precise language, you take responsibility for your technology choices and solutions, you rise to the occasion.
- You get the details of a technical solution, but also can quickly go back to a high level overview as demanded by the situation
In additional to an open and welcoming work environment at our Copenhagen and/or Malmo offices, in prime locations with very easy public transport access, we offer:
- All expenses paid participation in training, conventions and seminars
- 5 additional vacation days per year (ferie-fridage)
- Company-paid pension plan with health+dental insurance coverage
- Extra parental leave pay, supplementing the governmental requirements
- 1 on 1, personal technical mentoring by some of the best in their field
- Vibrant team with regular social events: summer and winter parties, game nights, Friday Bar
- Daily lunch, biweekly breakfast, free and unlimited access to coffee, tea, soda, snacks, and fully stocked office kitchen
- Paid mobile subscription and home internet
Note: this is a long term position. Prior Operating System knowledge is essential and will be assessed during the interview process.
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