Customer Relationship Management Executive
6 hours ago
Medier is seeking a dynamic and experienced CRM Manager to join the Country Manager team in Copenhagen. As CRM Manager, you will be responsible for developing and executing strategic CRM programs aimed at enhancing customer relationships, driving revenue growth, and maximizing customer lifetime value.
Key Responsibilities:
- Develop and implement multi-channel CRM strategies through a data-led approach, to drive customer engagement and retention, tailored to the look and feel of our brands.
- Monitor and optimize CRM campaigns and customer journeys to improve customer experience.
- Monitor KPIs related to customer engagement, retention, and revenue, to provide regular reports and insights to stakeholders.
- Analyse customer behavior and assess its impact on business KPIs.
- Segment customers based on behaviors to tailor offers and come up with effective campaigns and promotions aimed at maximizing revenue and retention.
- Stay up to date with industry trends, while also monitoring competitors to ensure our brands maintain best practices and being competitive.
- Collaborate with various departments to ensure cohesive promotion and offers that align with the overall business objectives.
Qualifications:
- Proven CRM experience (2+ years).
- Knowledge of CRM systems.
- Experience with data analytics and reporting tools.
- Excellent communication and interpersonal skills, with the ability to collaborate effectively with diverse stakeholders and build strong relationships.
- Analytical mindset with the ability to interpret data, derive actionable insights, and drive strategic decision-making.
- Results-driven approach with a focus on delivering measurable business outcomes.
*Your CV should be in English
Seniority levelMid-Senior level
Employment typeFull-time
Job functionBusiness Development, Customer Service, and Management
IndustriesGambling Facilities and Casinos
#J-18808-Ljbffr-
Director-Relationship Manager
4 months ago
København, Denmark Moody's Investors Service Full timeExperience Level: Experienced Hire Categories: Sales & Marketing Location(s): Ny Oestergade 7, 1101, Copenhagen, DK Moody’s is a developmental culture where we value candidates who are willing to grow. So, if you are excited about this opportunity but don’t meet every single requirement, please apply! You may be a perfect fit for this role or...
-
Customer Success Manager
4 months ago
København, Denmark GTT Communications, Inc. Full timeGTT provides secure global connectivity, improving network performance and agility for your people, places, applications, and clouds. We operate a global Tier 1 internet network and provide a comprehensive suite of cloud networking and managed solutions that utilize advanced software-defined networking and security technologies. We serve thousands of...
-
Customer Success Manager
4 months ago
København, Denmark GAN Integrity Solutions Full timeCustomer Success Manager We are looking for a strong team player who thrives in a fast-paced, innovative working environment and is passionate about customer happiness. We need someone who is excited about building great customer relationships, and who will have a meaningful impact on the growth of our business. In this role, you will: Own the commercial...
-
Experienced International Relationship Manager
6 hours ago
København, Denmark Danske Bank Full timeThe Global Subsidiaries & Global Corporates organization is a Nordic unit, comprised of 33 professionals who hold international responsibility for corporate customers. We take pride in our robust international network and close collaboration with global corporates, while also being a significant player in the local Nordic markets. Experienced International...
-
International Relationship Manager
2 months ago
København, Denmark Danske Bank Full timeInternational Relationship and Portfolio Manager (Copenhagen K) Do you have an interest to work with Nordic and international corporate clients? If you are curious, have at least five years' experience within finance or experience from working in the banking industry, we encourage you to apply for this position. The position Global Business Direct is a...
-
Senior Customer Success Manager
3 weeks ago
København, Denmark Avallone.io Full timeIntro Are you ready to make an impact at a fast-paced SaaS startup transforming the FinTech + RegTech space? We’re seeking a Senior Customer Success Manager to own strategic customer relationships, lead complex implementations + shape the future of our Customer Success team. In this role, you’ll thrive in a dynamic environment, working closely with...
-
Enterprise Customer Success Manager, Nordics
4 months ago
København, Denmark SAP SE Full timeEnterprise Customer Success Manager, Nordics At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of...
-
Relationship Manager
3 months ago
København, Denmark Saxo Group Full timeAs a technology-driven organization, we at Saxo are determined to become a preferred solutions provider and trading counterpart within our segment for banks, brokers, independent advisors, asset managers and funds.The opportunities we have are significant when looking across the Nordic portfolio of partners and to deliver on this growth strategy, we are...
-
Specification Sales Manager
6 hours ago
København, Denmark People Executive ApS Full timeSpecification Sales Manager – for the Scandinavian construction and building industry Do you have a commercial mindset combined with technical understanding, and can you set the strategic direction for sales to the Scandinavian construction and building industry? Do you have proven experience in project sales, business development, and can you ensure a...
-
Account Executive
4 weeks ago
København, Denmark Corpay Inc. Full timeAccount Executive - Business Development Manager Apply locations Copenhagen time type Full time posted on Posted 2 Days Ago job requisition id R05074 Your role About Corpay One: Corpay One is a pioneering SaaS fintech company that specializes in delivering advanced accounts payable automation solutions to businesses and accountants. We want to accelerate...
-
Customer Success Manager
4 weeks ago
København, Denmark TimeLog AS Full timeReady to Make a Real Impact? If you thrive on building relationships, driving customer success, and crafting seamless upsell journeys, we’ve got the role for you! Imagine a dynamic day filled with customer engagement, growth opportunities, and empowering customers with tools that elevate their journey. About the Position: As a Customer Success Manager ,...
-
Client Relationship Manager, Investor Relations
2 weeks ago
København, Denmark Copenhagen Infrastructure Partners Full timeClient Relationship Manager, Investor Relations & Business Development Do you want to join a global leader in renewable energy infrastructure investments? If so, Copenhagen Infrastructure Partners (CIP) is currently looking for a Senior Associate to join their Client Relationship Management team (sales support and client service) to join our Investor...
-
Marketing Executive
4 months ago
København, Denmark Symetri Full time24 juli 2024 An opportunity now exists to join a global marketing team in a rapidly growing company, to help support growth in the UK. ABOUT US Symetri is one of Europe’s leading solution providers of digital BIM, product design and lifecycle solutions. We support innovative companies in the building, infrastructure and manufacturing industries to...
-
District Sales Executive
2 months ago
København, Denmark Expeditors International Full timeWe’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. 19,000 trained...
-
Enterprise Customer Success Manager
3 weeks ago
København, Denmark SameSystem is PLC Full timeAre you ready to lead, inspire, and drive success for some of Europe’s largest retail and hospitality brands? At SameSystem, we empower companies like Bestseller, Normal, and Matas to optimise their operations daily with cutting-edge AI-driven Workforce Management Solutions. We’re looking for a dynamic Enterprise Customer Success Manager who thrives on...
-
24I/KBHV - Sales Executive
4 months ago
København, Denmark Randox Laboratories Full timeAt Randox Laboratories, we are currently seeking a commercially minded individual to join our Sales team. This role involves promoting our clinical products such as: Reagents, Chemistry Analysers, External Quality Control (used by over 85,000 Laboratories) to new customers and managing existing client relationships via distributor within the Copenhagen...
-
Head of Customer Engagement
4 weeks ago
København, Denmark Danske Bank Full timeWho are we at Customer Engagement for Personal Customers Denmark? The Customer Engagement Personal Customers DK unit is dedicated to enhancing commercial capabilities and driving the customer growth agenda outlined in the bank’s Forward'28 strategy. This unit will focus on integrating customer-centricity and proactive engagement across all customer life...
-
Customer Acceleration Manager
2 weeks ago
København, Denmark Corti Full timeThere is no quality healthcare without a quality dialogue. Today, that dialogue is broken; we need you to help us fix it. Doctors and nurses across the world are facing unprecedented challenges. When we meet them, they're dealing with heavy workloads, extensive paperwork, and the pressure of performing well, which in healthcare, can have dire consequences....
-
Senior Account Executive
2 weeks ago
København, Denmark Kahoot! group Full timeJoin Kahoot! - One of the world's fastest moving SaaS companies and be part of an exciting growth journey! We are seeking a highly motivated, achievement-driven sales associate to contribute to our double-digit growth. At Kahoot!, we believe in people, we believe in pushing boundaries, both for ourselves and for our customers. We challenge the status quo,...
-
Senior Account Executive
2 weeks ago
København, Denmark Kahoot! group Full timeJoin Kahoot! - One of the world's fastest moving SaaS companies and be part of an exciting growth journey! We are seeking a highly motivated, achievement-driven sales associate to contribute to our double-digit growth. At Kahoot!, we believe in people, we believe in pushing boundaries, both for ourselves and for our customers. We challenge the status quo,...